corrupted iPhone backup?? - ehMac.ca
Facebook
Twitter
YouTube
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read Advertise


Reply
 
LinkBack Thread Tools Display Modes
Old Jan 24th, 2018, 01:12 PM   #1
Honourable Citizen
 
wonderings's Avatar
 
Join Date: Jun 2003
Location: Waterloo
Posts: 5,239
corrupted iPhone backup??

Had issues with my moms iPhone 6 plus camera. I did a backup with iTunes before going to the Apple store. They replaced the phone. I was going to restore from a backup but got this fun message "iTunes could not restore the iPhone "xxxx" because the backup was corrupt or not compatible with the iPhone that is being restored.

Phone is the same iPhone 6+ model, I had done an update and backup before going to the Apple store so that should all be fine. Really trying to get pictures and things back. What can I do here or am I stuck paying for an app to try and get the pictures out of the backup??
__________________
“If you are neutral in situations of injustice, you have chosen the side of the oppressor. If an elephant has its foot on the tail of a mouse and you say that you are neutral, the mouse will not appreciate your neutrality.” Bishop Desmond Tutu
wonderings is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old Jan 24th, 2018, 05:26 PM   #2
Honourable Citizen
 
pm-r's Avatar
 
Join Date: May 2009
Location: Brentwood Bay BC
Posts: 14,838
Bummer, but welcome to Apple's feeble and incomplete attempt for creating a proper iDevice iOS backup.

I'm wondering if iMazing.app could help get things working for you or at least recover some data.

Yes. it costs but well worth it IMHO and sometimes available cheaper with some Mac bundles.
But it does have a limited trial you could try:
https://imazing.com/faq
Download:
https://imazing.com

I would strongly recommend using it for all iOS backups.
pm-r is offline   Reply With Quote
Old Jan 25th, 2018, 08:01 AM   #3
Honourable Citizen
 
wonderings's Avatar
 
Join Date: Jun 2003
Location: Waterloo
Posts: 5,239
I ended up buying an app called MobiSaver. It let me access the photos from the backup and save them. A bit pricey at $80 but worth it for the irreplaceable pictures. Going to get her set up on some cloud backup for photos.
__________________
“If you are neutral in situations of injustice, you have chosen the side of the oppressor. If an elephant has its foot on the tail of a mouse and you say that you are neutral, the mouse will not appreciate your neutrality.” Bishop Desmond Tutu
wonderings is offline   Reply With Quote
 
Old Jan 25th, 2018, 08:58 AM   #4
Full Citizen
 
Join Date: Jun 2006
Location: The Hammer
Posts: 807
I found the last time I had to switch phones my Encrypted backup's were ****.. couldn't restore any of them when I went from a 6 to a 7.

Thankfully I hadn't wiped my 6, so I was able to backup again after removing encryption and that seemed to work (thankfully).

BReligion
__________________
"Hell hath no fury, like a woman scorned for Sega. " - Brodie Bruce :: Mallrats ::
BReligion is offline   Reply With Quote
Old Jan 25th, 2018, 10:07 AM   #5
Resident Curmudgeon
 
SINC's Avatar
 
Join Date: Feb 2001
Location: Central Alberta
Posts: 86,945
Send a message via AIM to SINC
This is why I never use encryption. Every time I have tried it, I run into difficulty. In my case, no encryption, no problems.
__________________
Visit my website:
St. Albert's Place On The Web
(Over 3.7 million folks have.)
SINC is offline   Reply With Quote
Old Jan 25th, 2018, 01:20 PM   #6
Honourable Citizen
 
pm-r's Avatar
 
Join Date: May 2009
Location: Brentwood Bay BC
Posts: 14,838
Quote:
I ended up buying an app called MobiSaver. It let me access the photos from the backup and save them. A bit pricey at $80 but worth it for the irreplaceable pictures

Nice, and glad to read of such a product that works.

I wonder what the difference is between it and what seems to be a free version?
EaseUS MobiSaver Free for Mac 7.5
https://www.easeus.com/mobile-tool/f...overy-mac.html


EDIT:
It looks like the free version is just a trial to check and see if it works according to they comparison:
https://www.easeus.com/ios-data-reco...are/index.html

I guess with such products it shows how well Apple's "backup" doesn't work. Otherwise they wouldn't be needed would they.



- Patrick
======
pm-r is offline   Reply With Quote
Old Jan 25th, 2018, 02:56 PM   #7
Honourable Citizen
 
wonderings's Avatar
 
Join Date: Jun 2003
Location: Waterloo
Posts: 5,239
I did look at the trial first and when I saw how simply it found the photos from the backup I bought it. Worked as advertised was able to pull all the pictures from the iPhone and videos as well as those saved within apps like WhatsApp. Wish I did not have to pay as I thought I had covered myself by having a backup, but it seems that is no longer enough.

The backup I did did not have encryption. I had issues a while back with one so I just gave up on using it.
__________________
“If you are neutral in situations of injustice, you have chosen the side of the oppressor. If an elephant has its foot on the tail of a mouse and you say that you are neutral, the mouse will not appreciate your neutrality.” Bishop Desmond Tutu
wonderings is offline   Reply With Quote
Old Jan 25th, 2018, 03:28 PM   #8
Honourable Citizen
 
pm-r's Avatar
 
Join Date: May 2009
Location: Brentwood Bay BC
Posts: 14,838
Quote:
I thought I had covered myself by having a backup, but it seems that is no longer enough.…
… …I had issues a while back with one so I just gave up on using it.

You're not alone it seems and that's why I suggested iMazing that has gathered a lot of recommendations and support.
pm-r is offline   Reply With Quote
Old Jan 25th, 2018, 03:37 PM   #9
Full Citizen
 
Join Date: Jun 2006
Location: The Hammer
Posts: 807
Quote:
Originally Posted by SINC View Post
This is why I never use encryption. Every time I have tried it, I run into difficulty. In my case, no encryption, no problems.
I think there was something to do with backing up Health Data. Medical ID and health wouldn’t backup unless encryption was on.

BReligion
__________________
"Hell hath no fury, like a woman scorned for Sega. " - Brodie Bruce :: Mallrats ::
BReligion is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
How to Convert DVD and Video to iPhone tiandongl All iOS - iPhone, iPad, iPod touch, Apple TV & iTunes 1 Nov 25th, 2009 11:02 PM


All times are GMT -4. The time now is 03:11 AM.



Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright © 1999 - 2012, ehMac.ca All rights reserved. ehMac is not affiliated with Apple Inc. Mac, iPod, iTunes, iPhone, Apple TV are trademarks of Apple Inc. Content Relevant URLs by vBSEO 3.6.0 RC 2

Tribe.ca: Urban living in Toronto!