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Old Sep 13th, 2012, 01:24 PM   #51
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Just got off the phone with Rogers and they want me to paid an "early upgrade fee" of $130! I was not happy I got my iPhone 4 in Aug 2010. It is now 24 months, I should get to upgrade my phone. They say I have to wait 6 more months! I wasn't getting anywhere with the person on the phone. I may have better luck with someone in the store. Or call back next week. The final price they told me I have to pay is $315! Is anyone having the same problems?
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Old Sep 13th, 2012, 01:28 PM   #52
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Just got off the phone with Rogers and they want me to paid an "early upgrade fee" of $130! I was not happy I got my iPhone 4 in Aug 2010. It is now 24 months, I should get to upgrade my phone. They say I have to wait 6 more months! I wasn't getting anywhere with the person on the phone. I may have better luck with someone in the store. Or call back next week. The final price they told me I have to pay is $315! Is anyone having the same problems?
I upgraded to iPhone4 after just 1 year and 9 months. The guy had to call a higher-up to confim I had no early upgrade fee but it was clearled. They want you to signa again to a 3 years contract. My account was like 4 years old with never a missed payment, maybe that helped.

I'm pretty sure they'll have the same policy this time, but you may have to pick it up in store.
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Old Sep 13th, 2012, 01:28 PM   #53
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For the 4S, you could sort of order from Rogers the same time as Apple.ca. Apple had the phone go on sale at about 3:00 AM in Canada, but Rogers and Telus system didn't go online until about 6:00 AM.
Wired is reporting it will be the same this year.

Apple Confirms iPhone 5 Pre-Orders Start at 12:01AM Sept. 14 | Gadget Lab | Wired.com
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Old Sep 13th, 2012, 01:31 PM   #54
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I upgraded to iPhone4 after just 1 year and 9 months. The guy had to call a higher-up to confim I had no early upgrade fee but it was clearled. They want you to signa again to a 3 years contract. My account was like 4 years old with never a missed payment, maybe that helped.

I'm pretty sure they'll have the same policy this time, but you may have to pick it up in store.
thanks, I'll do that The things we do to get the latest toys! LOL
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Old Sep 13th, 2012, 02:43 PM   #55
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Apple may be embargoing carriers from releasing any details. That's a very likely scenario.
Why tho? It seems weird for Apple to embargo Canadian carriers when they announced ATT/Verizon/Sprint contract prices themselves during the keynote. But... after I checked around the UK - carriers like Orange and Vodafone have similar boilerplate pages and no details - so I guess that's the rule right now. Sure seems weird to make it annoyingly obtuse for customers who just want to know how/when to get one and how much they'll be paying (but I guess that just benefits Apple - and hurts the carriers).

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Originally Posted by Adguyy View Post
Just got off the phone with Rogers and they want me to paid an "early upgrade fee" of $130! I was not happy I got my iPhone 4 in Aug 2010. It is now 24 months, I should get to upgrade my phone. They say I have to wait 6 more months! I wasn't getting anywhere with the person on the phone. I may have better luck with someone in the store. Or call back next week. The final price they told me I have to pay is $315! Is anyone having the same problems?
The Rogers Rule of thumb has always been you have to have 6 months or less left in your contract before you can upgrade, no? Since you have a year, it's $20/month for those other 6 months in "contract breaking fee".

I'm not saying it's fair or good - but it's pretty standard Rogers policy, AFAIK.
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Old Sep 13th, 2012, 03:03 PM   #56
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Does anyone knows if I order the unlocked phone through the Apple Store on line, will I have a choice to chose a sim card from a selection of carriers (as the micro I have with the iPhone 4 won't work anymore) or if I'll have to do this separately with my carrier?
I remember when buying the iPhone 4 in store that they were asking which provider we were with and gave us with the micro sim card.

This might help me chose if I'll buy on line or go to the physical store.

Thanks.
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Old Sep 13th, 2012, 03:21 PM   #57
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I'm confused, I'd appreciate some clarification:

Can I preorder a new iPhone 5 from Apple.ca starting at 3:01am EST that is LOCKED to a Canadian carrier such as ROGERS or are all the preorder phones unlocked ?

thank you in advance,

Monica

Last edited by monica_69; Sep 13th, 2012 at 04:12 PM.
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Old Sep 13th, 2012, 04:57 PM   #58
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Does anyone knows if I order the unlocked phone through the Apple Store on line, will I have a choice to chose a sim card from a selection of carriers (as the micro I have with the iPhone 4 won't work anymore) or if I'll have to do this separately with my carrier?
I remember when buying the iPhone 4 in store that they were asking which provider we were with and gave us with the micro sim card.

This might help me chose if I'll buy on line or go to the physical store.
Pretty sure the online system allows you to order a nano sim for your carrier along with the phone. Then you go online to the carrier's website (when you get the nano sim) and switch the sims over in their system.

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Originally Posted by monica_69 View Post
I'm confused, I'd appreciate some clarification:

Can I preorder a new iPhone 5 from Apple.ca starting at 3:01am EST that is LOCKED to a Canadian carrier such as ROGERS or are all the preorder phones unlocked ?
All pre-orders from Apple are unlocked - and are premium priced because of it.

The phones from Apple are $699/$799/$899 for 16gb/32gb/64gb. If you go to a carrier store or an Apple Retail Store you can get carrier locked (and therefore subsidized) phones for cheaper.
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Old Sep 13th, 2012, 05:07 PM   #59
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thank you fyrefly
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Old Sep 13th, 2012, 05:17 PM   #60
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Why tho? It seems weird for Apple to embargo Canadian carriers when they announced ATT/Verizon/Sprint contract prices themselves during the keynote. But... after I checked around the UK - carriers like Orange and Vodafone have similar boilerplate pages and no details - so I guess that's the rule right now. Sure seems weird to make it annoyingly obtuse for customers who just want to know how/when to get one and how much they'll be paying (but I guess that just benefits Apple - and hurts the carriers).



The Rogers Rule of thumb has always been you have to have 6 months or less left in your contract before you can upgrade, no? Since you have a year, it's $20/month for those other 6 months in "contract breaking fee".

I'm not saying it's fair or good - but it's pretty standard Rogers policy, AFAIK.
that must have changed, I had the 3G and it was 24 months and they gave me the hardware upgrade to the 4.

I'm at 24 months now, so I guess I'll have to strong arm it this time around. 1 iphone out of contract, and one at 24 months.



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