Location: Aylmer (Gatineau) across the river from Ottawa
Posts: 16,193
Quote:
Originally Posted by G-Mo
You can definitely purchase Lion still direct from Apple over the phone. They send you a redemption code you redeem in the App Store and it starts downloading Lion.
What would seem logical to me would be for the App Store to check the hardware it's running on and, if it's not ML compliant, offer Lion, otherwise present ML.
Exactly my thoughts G-Mo a very reasonable compromise.
What would seem logical to me would be for the App Store to check the hardware it's running on and, if it's not ML compliant, offer Lion, otherwise present ML.
I think Apple really needs to let the user decide.
What about cases where the hardware one has will run ML but some of the application software the person uses is only compatible up to Lion?
That was the problem with the sales lady I spoke to, not only was she confused about the process itself and how that would work (I didn't mention all the wrong info she gave me at the beginning,ie the price was $49.99, needed to be paid for each Mac, etc.), any comments about application software incompatibility went right over her head.
It was pretty obvious that this was all new territory for her as she was frantically pounding on her keyboard trying to get some answers on her screen.
Location: Aylmer (Gatineau) across the river from Ottawa
Posts: 16,193
Quote:
Originally Posted by krs
I think Apple really needs to let the user decide.
What about cases where the hardware one has will run ML but some of the application software the person uses is only compatible up to Lion?
That was the problem with the sales lady I spoke to, not only was she confused about the process itself and how that would work (I didn't mention all the wrong info she gave me at the beginning,ie the price was $49.99, needed to be paid for each Mac, etc.), any comments about application software incompatibility went right over her head.
It was pretty obvious that this was all new territory for her as she was frantically pounding on her keyboard trying to get some answers on her screen.
Look like maybe they didn't think this one all the way through. Steve would not be impressed.
There are lately a lot of things Apple didn't think through.
Steve's micro-management style had paid off in the past and that it seems is con with the Tim Cook.
Can one even email Tim directly?
All I find is this Apple - Mac OS X - Feedback
[QUOTE=G-Mo;1210049]You can definitely purchase Lion still direct from Apple over the phone. They send you a redemption code you redeem in the App Store and it starts downloading Lion./QUOTE]
this is so stupid. the man hours required to deal with this could be so much better spent elsewhere. for every step forward it seems there are several going back in other places.
Agree 100%!!! And I've been complaining for years since at least 10.3 or 10.5 and beyond and maybe even earlier.
Apple should be proud of their older OS X and keep them available for sale, and the phone call to actually get an old OS X installer disk often depends on the operator one is talking to, if and when a user even knew enough to call their Customer Support line.
But it seems they like to leave such older OS X installer disk purchases up to some of the scalpers and duplicator types instead of getting any money they deserve.
A local Mac guy bought a "sealed Retail Leopard' disk from an "approved" ebay?? type seller a few years ago, and later on when he went to rinse off some small smudges under the sink tap, 80% of the install disk went down the drain.
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