What customer service? It's more liked paid torture, compared to Rogers, Sears, or any other company!
Of course, eventually on the third of fourth time they fix it, they'll actually fix it right.
-- Mac Pro Dual 3.0 Dual Core, 4GB RAM, 150GB Raptor HD, 500GB HD, Superdrive, Radeon X1900XT, Bluetooth, Airport Exteme, Logitech Z-5500 5.1 Speakers, 30" ACD
-- PowerMac G5 Dual 2.5, 2.5GB RAM, 160GB HD, Superdrive, Radeon X800XT, Bluetooth, Airport Extreme
-- Macbook Pro 2.53 15", 4GB, 320GB HD, SuperDrive, Bluetooth, Airport Extreme