I hope someone can help with this very strange problem.
I just switched to DSL via Look Communications. I've always liked there service, and the prices are great, but I hit a major snag when I noticed I was getting pathetically slow downloads speeds. At best it was 120 kps. Between 6pm and midnight it could go down as far as 40-50 kps!
I'm in downtown Toronto and when I ping or do any other kind of testing I get results in the range of 965-975 kps! So the connection is good. I was also noticing things like not being able to send large e-mails (anything over 2 kb) or attachments.
After much back-and-forth with Look tech support they emphasized they do not support 10.2 and have received similar reports from other Jaguar users. They did offer some solutions (see below) and this corrected the e-mail problem but it's still slow.
They could only offer one solution: Go back to 10.1.
So I have 3 questions:
1) Where can I find a 10.0 installation disk? I haven't used it in years (after upgrading to 10.1) and can't find it anywhere. I have the 10.1 upgrade disk, and 10.2 -- I just need 10.0
2) If I do get my hands on 10.0, and reinstall 10.1, can I do it on a seperate partition? I have a beige G3 333 and would create 2 partitions in the first 8 GB of the disk.
3) Does anyone have a different solution that would allow me to keep 10.2? I much prefer this as I'm not looking forward to backing up my entire drive in order to reformat and re-install.
TIA!
Here is the solution offered by Look. As I mentioned it did correct some of the problems. Just not the speed issues.
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Searching the internet these 2 methods are the only methods i have found. I
have found other postings and they are the same information just done a
little differently.
All of Look's patches set the MTU level to 1425 as it has proven the best
results to resolve the problem.
How do I adjust the MTU value in OS X PPPoE?
<<--OPTION 1-->>
1) Log in using your administrator account. Open a terminal window (in the
Finder it's Go -> Applications, then double click the Terminal icon in the
Applications window)
2)Type in "cd /etc"
3)Type in "sudo mkdir ppp", and enter your administrator password when
asked.
4)Type "sudo pico /etc/ppp/ip-up"
5) type in the following:
#!/bin/sh (Note: Yes you need to hit enter before typing the next line)
/sbin/ifconfig ppp0 mtu 1425 (Note: 1425 only represents the new MTU you
want to use to be no higher then 1492)
6) Close the text editor 'Pico' using "control" and "x", save the file when
asked (simply press "enter")
7) Type "sudo chmod 755 /etc/ppp/ip-up"
Surf Away!
<<--OPTION 2-->>
You can also try this:
1) Log in using your administrator account. Open a terminal window (in the
Finder it's Go -> Applications, then double click the Terminal icon in the
Applications window)
2) Open the network file located at /System -> Library -> StartupItems ->
Network -> Network
3) Find the references to setting up your network interface
4) Add a line and enter ifconfig en0 mtu 1425 for Ethernet.
**Note that if there are any routers on the network the router's MTU level
must also become 1425.
***Also note that with OPTION 1, you must do this everytime you boot up the
machine. With the second script you do not have to do it every time you
boot (since its part of a boot script), however we do not know if it works
or not.
OS X.2
Customers with UltraFast DSL services running Macintosh OS X.2 (Jaguar), may
experience connection problems that may include but are not limited to:
Slower speed
Sending/receiving files
Sending Mail attachments
General surfing on the internet.
Problems with uploading or downloading files through an FTP client.
Look Communications currently does not support the Macintosh OS X.2 (Jaguar)
Operating System.
Support will be provided once we have properly tested all of our Internet
related products upon this Operating System.
Macintosh has released information regarding the issue that may resolve the
problem. We strongly suggest you read through this link carefully:
<
http://docs.info.apple.com/article.h...SaveKCWindowUR L=ht>
Look Communications is not responsible for any possible issues that may be a
result of following the Macintosh steps to resolve the situation.
*** remember that the MTU level must be set to 1425**
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Linear Mode
