MacDoc

Can't quite sort this out

some messages, and some parts of some messages come into Apple Mail looking like this



If I look in Gmail at the same message it is fine, if I see it in MailAppetizer on screen it is fine

If I reply and convert it to plain text it shows correctly



Some aspect of converting HTML text in Mail is malfunctioning....but what??

Not thrilled with doing an archive and install just for this...

Not ready to jump to SL which would likely cure it.....

Ideas??

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Spring Cleaning Sale email for flyer..sweet prices across the board • Many Retina's, Airs, new iMacs all on sale - great • OWC at par Trades welcome

rgray

Have you vacuumed your mail database lately?

I have cured all sorts of Mail ills by this method, tho admittedly not this particular scenario....

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chas_m

MacDoc, have you tossed any fonts lately?

I saw a very similar phenomenon when I accidentally disabled a .dfont (Helvetica) in favour of the PS version. The system relies on fonts like that for screen drawing.

The clue here is that changing to plain text solves the problem. Try checking your Mail preferences to what font you view styled email in, try changing it to something else.

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chas_m

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rgray

Cool tip.........

__________________
WARNING: If you see links to ads in the above post, blame the cheesy ad-linking software used by the owners of this website. I do not endorse these links. Don't click on them.

HOWEVER: occassionally I have in the past provided links to instructions or illustrations. I will not do so in future, in fact I will not be offering helpful advice for free just to have my words pirated until the sleazy ad linking desists. I will, however, answer PMs.

mguertin

What happens if you view the raw source of the message? Is it html or just text ... I'd agree with chas_m about the fonts as well, have seen that cause all kinds of chaos.

simon

I really don't want to concur with the answer machine that is Chas_m, but it's a font issue.

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MacDoc

Yeah would seem to be but have not changed fonts, does not happen on all parts of the message and when I change fonts all the rest of the text changes in the message - that part blinks but nothing happens.

I'll try the vacuuming

Actually Onyx rebuilds the Mail index. I'll go that way. Overdue for a cleanup anyway.

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Spring Cleaning Sale email for flyer..sweet prices across the board • Many Retina's, Airs, new iMacs all on sale - great • OWC at par Trades welcome

MacDoc

Onyx did the trick - not sure why but it's gone - thanks for suggestions..

Original incoming message now reads correctly

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Spring Cleaning Sale email for flyer..sweet prices across the board • Many Retina's, Airs, new iMacs all on sale - great • OWC at par Trades welcome

mguertin

Could have been font cache issues. Glad it's worked out.

Mr. CoBalt

Haven't used that specific tool but Onyx appears to clear out font caches so that's more than likely what did it. Font caches seem to be the number one cause of garbled text, weird kerning, etc. on OS X, and Mail seems especially susceptible for whatever reason.