PCTwoMac

On Monday I hooked up to a new Airport Extreme. I set up a wireless network for my Macbook Pro and used ethernet to connect both my and my wife's iMacs. All went well and was easy to do. Macbook Pro connects and speeds good. Can also sit out in the yard and connect with our iPod Touches. Life is/was good until this morning. Turned on my Macbook and tried to surf ..... like surfing in molasses. ALL sites slow!! Ok what was Shaw up to now I thought. Turned on my iMac and the speed was as fast as ever. Did some speed tests at Speednet:

WIFI:
Download -5.38 Mb/s
Upload 0.35 Mb/s

Ethernet:
Download - 27.74 Mb/s
Upload 0.48 Mb/s

Something is WRONG with the WIFI???

What now?

Mike

mkolesa

not sure but there's the old adage from the early days of the PC: when in doubt, reboot! meaning, restart your modem and power off/on the AE...

PCTwoMac

Tried reboot. No improvement? Anyone else? Is Apple any help here? I notice there is no phone number given with this product?

Mike

chas_m

Actually there is a phone number, it's on the packaging there somewhere. It's 1-800-263-3394 for Canada. In the US it's 1-800-APL-CARE.

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chas_m

Our life in Victoria BC • Music blog • My Podcast • Film blog
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shredder

Shut down the router and the laptop for a minute.

If no improvement make sure all other devices are lagging on wifi and not just your mac.

You either have a defective wifi card or someone is jamming in the neighborhood

Plug the ethernet into the laptop to make sure the speed is there. If all this is fine the wireless card in the router is dead.

mkolesa

might also help to use a wi-fi 'sniffer' to see what else is in your 'hood... it could just be someone else using the same wi-fi channel as you... in any case i'd set the AE to use a single channel that you know is clear of others in your area.

PCTwoMac

Manually split the 2.4 and 5GHz. Forced the Macbook Pro to connect to the 5GHz. MUCH better speeds now. Thanks for all the tips group!

Mike

rgray

Please explain (or link to explanation) how you did this split.. ???

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PCTwoMac

Airport Utility
Manual Setup
Select Wireless
Then Wireless Options
Add Checkmark to 5 GHz Network Name
Select Country
Check mark in Use Wide Channels
Select DONE


I then changed the channels on both the 2.4 and 5 GHz networks to ones that are not used by other networks in my area.

I then connected my Macbook Pro to that 5 GHz network. My iPod Touch only sees the 2.4 GHz network.



Hope this answers your question.

Mike