Pages - suddenly not working

vacuvox · Feb 10th, 2009, 12:46 PM

Hmmm...
Pages 08 will not open any of my Pages documents. It will not open it's own templates either. It is now totally dysfunctional. This is a new phenomenon - since executing Pages update 3.03 with a Software Update on Feb 6 2009.

MBP 2.4, OS 10.5.6, Pages '08 v3.03

There appear to be similar complaints with Pages '09 - but no cases exactly similar to mine reported in Apple forums.
Any ideas are appreciated. Thanks.
Phil

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More info...

double clicking on a Pages document launches Pages but not the document itself. No alert is given. Attempting to open a document from the Pages>File>Open also results in nothing: no document window or alert. Starting fresh with Pages>File>New brings up the template selector, but selecting any of the templates produces this alert: "The template “template name.template” could not be opened."

In the same update my Date & Time display settings changed.

The update included Pages update 3.03, iLife Media Browser update 2.0, QuickTime 7.6, Keynote update 4.04, Numbers update 1.03, iDVD update 7.03

chas_m · Feb 10th, 2009, 12:50 PM

Weird.

Luckily, it's trivially easy to reinstall iWork, so I suggest you do that.

vacuvox · Feb 11th, 2009, 06:51 PM

Thanks for the suggestion, chas_m - I actually didn't think of that...

However, having re-installed from the disk, Pages still does not work (the other iWork apps still DO work) and, in fact, Pages also shows the latest version number - even after reinstalling.

I'm flummoxed.

SINC · Feb 11th, 2009, 07:11 PM

Have you used Disk Utility to repair permissions? Sometimes that makes a difference.

vacuvox · Feb 11th, 2009, 08:01 PM

Thanks, SINC, I ran Repair Permissions - but that didn't repair the problem.

However, David at Apple Support suggested I remove the preference file "com.apple.iWork.Pages.plist" from my user preferences folder - and that fixed the problem.

Thanks chas_m and SINC for caring!