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Old Jan 6th, 2009, 05:50 AM   #1
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Windows XP - outlook ate all my emails

I recently installed Windows XP into Parallels but then had to re-install. However, once I had set it up initially, I imported all my work emails into Outlook Express at home believing it would 'share' the emails on the server. Anyway, as I said, I had a problem and uninstalled Parallels, Windows, etc. then reinstalled everything again...that was on Saturday.

I got into work Monday and ALL emails, up to Friday had been deleted. I had over 200 in the inbox. I use a PC running Microsoft Outlook at work. I asked our IT guy and he stood there scratching his head. I explained the whole Mac and Parallels thing to him and he said it most likely wasn't the issue since I have emails from Friday and I installed it on Saturday. But then mentioned something about Outlook Express wiping emails from the server.

Anyone else have this issue? Is there anyway I can 'find' them?
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Old Jan 6th, 2009, 06:56 AM   #2
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Outlook Express is a POP client, so it's possible that it erased the unread emails from the server after it downloaded them. If that's the case, there's really no hope unless your "IT Guy" was diligent about backups.

Is there some particular reason you didn't just use the Mac mail clients that are available?
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Old Jan 7th, 2009, 06:02 AM   #3
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Quote:
Originally Posted by chas_m View Post
Outlook Express is a POP client, so it's possible that it erased the unread emails from the server after it downloaded them. If that's the case, there's really no hope unless your "IT Guy" was diligent about backups.

Is there some particular reason you didn't just use the Mac mail clients that are available?
All the emails were read already, I was saving them in my inbox. That must not be the problem come to think of it because all of my emails are still in my folders. So weird.
I didn't use the Mac mail clients because it didn't work. I tried using the POP mail incoming server and outgoing server address but it didn't work.
Anyway, the fact that I have all my folder emails must mean that that isn't the reason all my inbox emails disappeared, right?
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Old Jan 8th, 2009, 12:34 AM   #4
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Your mail goes to the server at your internet provider or mail service provider. When you get your mail using your mail application it goes to that server to get the mail and downloads it to your computer.

This is where things can get confusing. There are setting in your email application that determine if the mail will be deleted from the server when you download it to your computer, or remain on the server after it's been downloaded to your computer. The default setting is usually to delete the mail from the server when it is downloaded to your computer.

You have to be careful about this setting if you are using multiple email applications and/or different computers to get your mail.

Let's say you use email application X to normally get your mail. All your mail will be downloaded from the server to your computer and stored in a file used by application X. If you now open up another email application Y to get your mail, it will also go to your email server and download new mail and store it in a file used by application Y. When you go back to application X you won't see the mail that you saw in application Y since it has already been removed from the mail server.

If you have a lot of storage space on your internet provider's mail server then you might choose to set your email application to leave the messages on the server when they're downloaded to your computer. That way, all your email applications will be able to get all your email. The downside is that you may not have enough storage space on your mail server to make this work over the long term.

Another common strategy is to have only one email program set to delete mail from the server once it is downloaded to your computer. Let's call this one your main email program. Any other email programs, or email programs on other computers should be set to leave mail on the server when it's downloaded to your computer. Doing it that way means that your main email program will always have all your email messages, but all the other ones will only have email that was available when that program was active.
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Old Jan 8th, 2009, 06:16 AM   #5
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Unfortunately, yours is a very common problem.

Because it usually only shows up when you try to access your eMail from two different computers (or eMail programs) many people are unaware that you can end up losing all your mail if you don't configure the second eMail client properly, or if you fail to back up your local copies.

It really has nothing to do with the particular OS or mail app you use, so it's not really fair to blame XP or Outlook Express, since you need to properly configure each eMail app regardless, and the "correct" configuration is at least partly dependent on the mail server's own settings (where your mail goes before you get it on your desktop).

So, there's no "right" default setup.

The trouble is eMail is actually very complex but eMail is also used by everyone of varying computer sophistication. So, most eMail clients make many assumptions and give you a very simple setup, which might not fit your needs properly. Disaster can result.
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Old Jan 8th, 2009, 07:16 AM   #6
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Quote:
Originally Posted by Rob View Post
Your mail goes to the server at your internet provider or mail service provider. When you get your mail using your mail application it goes to that server to get the mail and downloads it to your computer.

This is where things can get confusing. There are setting in your email application that determine if the mail will be deleted from the server when you download it to your computer, or remain on the server after it's been downloaded to your computer. The default setting is usually to delete the mail from the server when it is downloaded to your computer.

You have to be careful about this setting if you are using multiple email applications and/or different computers to get your mail.

Let's say you use email application X to normally get your mail. All your mail will be downloaded from the server to your computer and stored in a file used by application X. If you now open up another email application Y to get your mail, it will also go to your email server and download new mail and store it in a file used by application Y. When you go back to application X you won't see the mail that you saw in application Y since it has already been removed from the mail server.

If you have a lot of storage space on your internet provider's mail server then you might choose to set your email application to leave the messages on the server when they're downloaded to your computer. That way, all your email applications will be able to get all your email. The downside is that you may not have enough storage space on your mail server to make this work over the long term.

Another common strategy is to have only one email program set to delete mail from the server once it is downloaded to your computer. Let's call this one your main email program. Any other email programs, or email programs on other computers should be set to leave mail on the server when it's downloaded to your computer. Doing it that way means that your main email program will always have all your email messages, but all the other ones will only have email that was available when that program was active.
Thanks for that indepth information, however, that doesn't tell me how or where it stores the emails on my laptop. Also, as I said, I downloaded the emails to my home (laptop) email on Saturday -- but there were emails from Friday still in my inbox at work.

As I say, I uninstalled then re-installed windows xp and parallels -- but is there somewhere the emails would have been 'stored' in a file on my laptop regardless of uninstalling?
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