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Old Jul 28th, 2008, 04:03 PM   #1
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Talking For anyone who's ever had to do telephone tech support

John Mayer (yes, the singer) tries to help his Dad with his Mac on the telephone. OMFG. ROFL..

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Old Jul 28th, 2008, 07:59 PM   #2
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Been there with Mom.....
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Old Jul 29th, 2008, 10:25 AM   #3
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Okay I'm not a big fan of vultures following around celebrities like this, but I was laughing through the entire thing in a "oh John I feel for you" way. Been there with both Mom and Dad and it makes it even worse when they were still on Windows and I am trying to remember what screens looked like from memory.

I especially loved the "I haven't been home. No you can't remotely unplug things."
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Old Jul 29th, 2008, 10:49 AM   #4
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Quote:
Originally Posted by gizmodo
Update: Some readers are saying this is staged. We don't know if it is or not, but it's funny nonetheless. Update 2: No, we are still not fans of John Mayer.
I can see this. Why didn't he just turn away, or go back in the building, or get in the car? Why is there absolutely no response to obviously being filmed?

The comment "You guys are vultures, man" is audible towards the end. Scripted or not?

Sometimes, celebrities are complicit in their photo ops and moments of brief internet fame. This could very well be the case here. A flagging career needing a "deleted" video to boost it? Since when does TMZ delete anything? That just adds to the 'intrigue.'

In any event, it's hilarious--but a little less so if it was staged.

I hope, though, that I get to see, one day, John Mayer's kid filmed doing the same thing to him.
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Old Jul 29th, 2008, 11:08 AM   #5
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I hope, though, that I get to see, one day, John Mayer's kid filmed doing the same thing to him.
Well, with the march of technology, by the time his kids are in a position to do so, it would be a pretty boring video. Staring off into space, communicating with ol' dad via their subcutaneous wireless cloud connection.
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Old Jul 29th, 2008, 11:26 AM   #6
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Well, with the march of technology, by the time his kids are in a position to do so, it would be a pretty boring video. Staring off into space, communicating with ol' dad via their subcutaneous wireless cloud connection.
"Dad, GEEZ, you better get that song out of your head and concentrate, or I WILL unplug you remotely!"
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Old Jul 29th, 2008, 05:17 PM   #7
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Good one.

Today I had another "tech support" event. Let me simply say that until Apple comes out with the semi-autonomous remote Mac with articulating arms and a revamped iSight camera (so we can make sure that they're not plugging in the USB cable to the Ethernet port. Sigh.), then we're still a ways away from a complete solution...

(BTW, the symbols for USB and FireWire are now known as "that cactus thingy" and "the one that kinda looks like the cactus thingy." Sigh again.)
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Old Jul 29th, 2008, 07:46 PM   #8
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Remote Screen Sharing, however incomplete a solution CubaMark thinks it is, has been a complete godsend compared to what we had before, which was phone-only or drive/fly to personally visit every time a relative/client plugged their phone modem into the ethernet port and couldn't figure out why that didn't work (true story!).
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Old Jul 29th, 2008, 07:59 PM   #9
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Remote Screen Sharing, however incomplete a solution CubaMark thinks it is, has been a complete godsend compared to what we had before, which was phone-only or drive/fly to personally visit every time a relative/client plugged their phone modem into the ethernet port and couldn't figure out why that didn't work (true story!).
I believe you. Had the additional effect of taking out the telephone connection.
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Old Jul 30th, 2008, 12:21 PM   #10
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Don't get me wrong - the stuff I'm doing with her now, which amounts to a Pages tutorial in real time, would have been near-impossible without screen sharing. We did attempt this in the past using Chicken of the VNC and OSXvnc, but the performance was rather dismal.

But the human being is still the weak link here... when a senior's eyes can't discern a USB port from a Firewire port from an Ethernet port, (especially the last, since that leads to immediate disconnect), we've got challenges!
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