Since installing Leopard last week I've been tearing my hair out. Please help before I'm completely bald!
iPhoto and iMovie will not work. When I open iPhoto, the list of photos is upside down and back to front and then it crashes. When I open iMovie, I get the spinning beachball and then it crashes.
I recently bought an iSight on e-bay. It doesn't work. All I get is a black screen (with a faint bit of static on it). The microphone is working, iChat says the video is running, but it's not. A Google search reveals that this is quite a common problem but not what to do about it. (If only I'd known that BEFORE I bought it.)
I have lost two customers this morning because I was unable to fulfil my commitments after wrestling with these problems all weekend. My business depends on iPhoto and iMovie. I bought iSight because I'd heard how good it was and it looked ideal for my purposes.
I'm frustrated, angry and rapidly becoming likely to switch back. I'm planning to buy a laptop in the next couple of weeks. It was going to be an Apple, but now...
Any help would be much appreciated. Thanks in advance.
Did you do a clean install or a simple upgrade? It makes a great deal of difference to the outcome. We have done completely clean installs, including zeroing the drives, on all machines at our homes and in the lab and have had no ( as in none, zero, zip, nada.....) issues on any of our machines.. iSight, iPhoto, iMovie included. Clients who have ignored my advice to do a clean install are now paying good money to recover. Step 1 should have been a total (SuperDuper!) bootable backup of your Tiger set up.
"not all those who wander are lost….." j.r.r. tolkien
In your duplicate thread on this same topic, you mentioned that you're using iPhoto 2.0.1.
Was that a typo?
If not, that's your problem.
PS. I can only speak for myself, but when people threaten that they'll switch away from Apple -- knowing as I do that this is almost certainly either a bad install or user error -- it really leaves me very disinclined to help. If you actually think the grass is greener in Vista (as evidenced by the flocks of people dumping it for either Macs or back to XP), your judgment is way too skewed for me to be of much assistance.
chas_m: I appreciate your response - and understand it. However, my frustrations with Mac are not new. I'm the first to admit that I'm no "expert" and that most of the time I love my Mac, but it seems that there is no support from Apple - whether the problem is due to user error or not and that there are too many inexplicable issues. By that I mean I get the response "oh yes, that just happens from time to time. No, we don't know why - it just does." Also my original post was made after spending the weekend trying to deal with the issues I'm having.
Thank you for taking the time to respond. If you feel disinclined to help - that's o.k.
rgray: Thank you. I can't say with certainty that the Software Update was done but I THINK it was - I'll certainly check that out. It looks like the problem with the iPhoto may be the version (no - that wasn't a typo). I'll check into that.
Thanks for the input - I'll let you know how it goes.
Look for old Divx plugins in the root/library/prefs folder under quicktime and internet plugins. They will stop iMovie from launching and may interfere with iPhoto. Then delete the plist files for both apps in the prefs folder in your user library. Download Perian for your Divx stuff.
Did you go into disk utility (in the menu of the installer disk) and repartition the HD before running the installer. There are major differences between Leopard and Jaguar, this extra step would certainly be essential with that big of a jump. Simply erasing the existing Volume would be inadequate.
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