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Old Dec 6th, 2006, 12:39 PM   #1
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Rogers Abuse

Hey guys I got this email from Rogers the other day:

"We have reason to believe that a computer connected through your Rogers Cable Modem has been infected by virus or has an application that is misconfigured.

Typically, these types of viruses do not affect the performance of your computer and instead carry out attacks and malicious activities behind the scenes, without your knowledge. This type of network activity has the potential to negatively impact the overall service. For your reference, we have included a technical summary of the activity for your reference at the bottom of this e-mail message.

If you are unable to remove the virus within 48 hours, we will have to take additional steps to protect other customers and the Rogers Yahoo! Hi-Speed Internet network including temporary service deactivation. Should this occur, we can reactivate your connection once the virus has been removed by calling into our call center."


Ummm I'm on a Mac!!!!! We don't get viruses do we?? Anyone know what the problem might be? Anyone ever get this message???


Thanks for any feedbac
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Old Dec 6th, 2006, 12:47 PM   #2
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Do you have a wireless network, and it is locked down?
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Old Dec 6th, 2006, 12:49 PM   #3
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This could be a phishing spam. Contact Rogers to make sure they actually sent it.
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Old Dec 6th, 2006, 12:54 PM   #4
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Quote:
Originally Posted by HowEver
Do you have a wireless network, and it is locked down?
No wireless network...
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Old Dec 6th, 2006, 12:54 PM   #5
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Quote:
Originally Posted by Gerbill
This could be a phishing spam. Contact Rogers to make sure they actually sent it.
yeah it's the real McCoy.
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Old Dec 6th, 2006, 01:02 PM   #6
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ISPs may send those out if you are using P2P programs, or are using lots of bandwidth.
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Old Dec 6th, 2006, 01:06 PM   #7
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the email further states:
"High volumes of requests causing Error or Canned (127.0.0.1) responses usually indicate a Worm, Virus, or Bot infection. These viruses will usually attempt to connect to a controlling server or attempt to perform a Denial of Service attack on a specific server on the Internet. Once the desintation is identified, the owner of the server may remove or change the DNS entry causing future Virus infected computers to fail resolving the name. this causes an error to be generated."
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Old Dec 6th, 2006, 01:27 PM   #8
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The "technical summary" they say they include might help if you posted a snippet of it . . .
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Old Dec 6th, 2006, 01:32 PM   #9
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IP Add, Errors, Queries
72.136.189.229, 374, 872

Date Time, Src, Query, Query type
2006-12-05 00:03:06.74475, 72.136.189.229, 115.33.218.88.in-addr.arpa., Internet PTR ?
2006-12-05 00:03:09.85289, 72.136.189.229, 33.224.33.24.in-addr.arpa., Internet PTR ?
2006-12-05 00:03:19.4473, 72.136.189.229, 12.132.131.172.in-addr.arpa., Internet PTR ?
2006-12-05 00:03:19.32667, 72.136.189.229, 86.32.187.76.in-addr.arpa., Internet PTR ?
2006-12-05 00:03:32.35145, 72.136.189.229, 114.248.12.24.in-addr.arpa., Internet PTR ?

Date Time,Dst,Query,Response
2006-12-05 0:03:6.87164,72.136.189.229,Error:,3(Name Error)
2006-12-05 0:03:9.93471,72.136.189.229,33.224.33.24.in-addr.arpa.,Internet PTR cpe-24-33-224-33.neo.res.rr.com.
2006-12-05 0:03:19.18854,72.136.189.229,12.132.131.172.in-addr.arpa.,Internet PTR AC83840C.ipt.aol.com.
2006-12-05 0:03:19.37144,72.136.189.229,86.32.187.76.in-addr.arpa.,Internet PTR cpe-76-187-32-86.tx.res.rr.com.
2006-12-05 0:03:32.38041,72.136.189.229,114.248.12.24.in-addr.arpa.,Internet PTR c-24-12-248-114.hsd1.il.comcast.net.
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Old Dec 6th, 2006, 01:36 PM   #10
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so should I humor them and run an anti-virus app?
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