Ipad Pro Keeps Saying "No Internet Connection" for wifi - ehMac.ca
Facebook
Twitter
YouTube
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read


Reply
 
LinkBack Thread Tools Display Modes
Old Jan 4th, 2017, 03:18 PM   #1
Full Citizen
 
Join Date: Dec 2009
Posts: 177
Ipad Pro Keeps Saying "No Internet Connection" for wifi

Hey Guys
We have a iMac with the apple router connected. The network works fine. All our android devices, roku boxes and iPhones connect fine, however our iPad Pro continuously stops connecting and says No internet connection. I have tried reseting router, restarting iMac, resetting all network settings on iPad etc.. it does not help.

It seems that the more items we connect to the router the iPad is always the first to NOT connect. Is there a way to force it to stay connected? Is there a limit to how many devices can connect? Sometimes if I disconnect other items the iPad will join but it is very frustrating as we never have issues connecting with any other device. Seems absurd that a $2000 tablet sucks so bad on wifi? Any help would be greatly appreciate.

thanks
Jim
Demonseed is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old Jan 4th, 2017, 04:13 PM   #2
Honourable Citizen
 
polywog's Avatar
 
Join Date: Aug 2007
Location: Gatineau, QC
Posts: 1,161
Send a message via AIM to polywog
How many devices are you talking about? It sounds like your DHCP pool may be exhausted. Does it behave the same way on other wireless networks?
polywog is offline   Reply With Quote
Old Jan 4th, 2017, 06:10 PM   #3
Honourable Citizen
 
pm-r's Avatar
 
Join Date: May 2009
Location: Brentwood Bay BC
Posts: 11,525
Quote:
We have a iMac with the apple router connected.

I'd suggest a bit better description would help with any diagnosis and/or suggestions. :‑[

Also, what iOS version is it running??

Or just do a google search on something like 'How can I fix an iPad Pro wifi connection problem?' as it's a well known problem and has been for a while.

You should get LOTS of related hits!!!
pm-r is offline   Reply With Quote
 
Old Jan 4th, 2017, 11:33 PM   #4
Indigent Academic
 
rgray's Avatar
 
Join Date: Feb 2005
Location: the Gulag of E ON
Posts: 7,941
Quote:
Originally Posted by pm-r View Post
I'd suggest a bit better description would help with any diagnosis and/or suggestions. :‑[

Also, what iOS version is it running??
Not to mention Airport Extreme or Express? Is the firmware up to date?

Etc......

Not to mention, also, that, as the man said, this is a known issue.....
__________________
"not all those who wander are lost….." j.r.r. tolkien
rgray is offline   Reply With Quote
Old Jan 5th, 2017, 12:50 AM   #5
Full Citizen
 
Join Date: Jun 2006
Location: The Hammer
Posts: 624
Quote:
Originally Posted by polywog View Post
How many devices are you talking about? It sounds like your DHCP pool may be exhausted. Does it behave the same way on other wireless networks?
+1
Check the size of your dhcp scope. As polywog said, you may have have exhausted the available addresses.

A couple of ideas...
1) make the scope bigger (# of available addresses)
2) use DHCP reservations to help identify and troubleshoot troublesome devices (if you want)

You could also go static, (assigning devices manual ip's outside if the scope) but in the long run it's more work then DHCP reservations.

BReligion
__________________
"Hell hath no fury, like a woman scorned for Sega. " - Brodie Bruce :: Mallrats ::

:: iMac 20" 2.0 Core 2 Duo
:: Macbook 13.3" 2.0 Core 2 Duo (the wife's)
:: iPhone 5 & iPhone 2G (8GB retired); iPod 5th Gen (80GB)
:: iPad Air WiFi (32GB)
:: Apple TV 1G (160GB), 2x Apple TV (3G), Airport Extreme, Airport Express
BReligion is offline   Reply With Quote
Old Jan 5th, 2017, 01:52 AM   #6
Indigent Academic
 
rgray's Avatar
 
Join Date: Feb 2005
Location: the Gulag of E ON
Posts: 7,941
Apple says Airport routers can support 50 wireless devices and 150 wired. May depend on geeration.
__________________
"not all those who wander are lost….." j.r.r. tolkien
rgray is offline   Reply With Quote
Old Jan 5th, 2017, 03:53 AM   #7
Honourable Citizen
 
polywog's Avatar
 
Join Date: Aug 2007
Location: Gatineau, QC
Posts: 1,161
Send a message via AIM to polywog
Quote:
Originally Posted by rgray View Post
Apple says Airport routers can support 50 wireless devices and 150 wired. May depend on geeration.
If there are 10 DHCP addresses in the pool, only 10 devices are going to be able to lease an IP. The 11th won't have a valid IP, and so "No Internet Connection."

Another possibility is a device has been statically assigned an IP within the DHCP scope, and it coincides with the IP that the iPad is trying to lease.

Demonseed: Is the message you're seeing like the one illustrated under "Check for network issues..."? If so, what does it tell you when you hit the info button?

https://support.apple.com/en-ca/HT204051
polywog is offline   Reply With Quote
Old Jan 5th, 2017, 12:14 PM   #8
Honourable Citizen
 
pm-r's Avatar
 
Join Date: May 2009
Location: Brentwood Bay BC
Posts: 11,525
Just maybe but doubtful:
https://support.apple.com/en-ca/HT204051

Or try google:
https://www.google.ca/search?client=...M8vM8gfOgJ-YDA
pm-r is offline   Reply With Quote
Old Jan 5th, 2017, 07:38 PM   #9
Full Citizen
 
Join Date: Dec 2009
Posts: 177
Hey Guys,
Ok I will try to clarify some things.

I am running 10.7.5 OSX
3.06 Intel chip with 4gig ram..
Running a SSD drive.

Airport extreme… version 7.7.8

I do not understand how to check my DHCP info etc.. but the router says its working and all other devices connect fine. Right now there is 9 devices connect.. …… it is so temperamental.

I do not understand how i found out how many ip addresses I am allowed, but if it is 50 then it is not working.. I am not sure how i check those settings with the router. Maybe someone can walk me through how to check the DHCP scope and increase it. I found the DHCP range setting under Air port utility under the network settings. it currently says 10.0.1.2 to 10.0.1.200.. so to me that is 199 spots?

When the IPAD does not connect….. it says "No internet connections.. if this is your wi-fi network try restarting the modem and router or contact your iso"
It does list an ip address and subnet mask but all other things are empty.

I have tried restarting modem, restarting router, restarting computer. I also tried all of the things in the link provided on the apple website.. it does not help…

I have read this was a common issue but I can not find a fix… I have been googling it but I am not having much luck.

I hope this clarifies some things… hopefully you guys can help me out.

Thanks
Jim
Demonseed is offline   Reply With Quote
Old Jan 5th, 2017, 10:05 PM   #10
Honourable Citizen
 
polywog's Avatar
 
Join Date: Aug 2007
Location: Gatineau, QC
Posts: 1,161
Send a message via AIM to polywog
Quote:
Originally Posted by Demonseed View Post


When the IPAD does not connect….. it says "No internet connections.. if this is your wi-fi network try restarting the modem and router or contact your iso"
It does list an ip address and subnet mask but all other things are empty.
What exactly does it list as the IP address, is it between the two numbers you mentioned for the DHCP range?
polywog is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Migrating from old iPad to new iPad on Bell Mobility slipstream All iOS - iPhone, iPad, iPod touch, Apple TV & iTunes 2 Oct 25th, 2013 05:52 AM
Counterpath releases Bria for iPad, iOS softphone ehMax All iOS - iPhone, iPad, iPod touch, Apple TV & iTunes 0 Jun 8th, 2011 12:29 PM
Apple’s iOS 4.2 Available Today for iPad, iPhone & iPod touch darkscot All iOS - iPhone, iPad, iPod touch, Apple TV & iTunes 24 Nov 25th, 2010 04:15 PM


All times are GMT -4. The time now is 08:28 PM.



Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2017 DragonByte Technologies Ltd.
Copyright © 1999 - 2012, ehMac.ca All rights reserved. ehMac is not affiliated with Apple Inc. Mac, iPod, iTunes, iPhone, Apple TV are trademarks of Apple Inc. Content Relevant URLs by vBSEO 3.6.0 RC 2

Tribe.ca: Urban living in Toronto!