mouse freezes 'stuck' in 10.3.5/10.3.6 - ehMac.ca
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Old Dec 21st, 2004, 01:37 AM   #1
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i experience freezing of the apple mouse on both of my G4, running 10.3.6 and 12" pb running 10.3.5. this occur while i am logging off or trying to put the mac to sleep.
this problem can only be resolved by restarting, which proves to be quite some trouble when the mouse does 'not' move.
the pointer does not move yet the click works and the infrared glows. replugging into the usb port proves futile.
i just repaired permissions and hopefully the problem will go away.
anyone here have experienced their mouse 'froze stuck'?
might this be a bug i stumbled upon?
comments apprecited.

[ December 21, 2004, 11:16 AM: Message edited by: rollee ]
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Old Dec 21st, 2004, 08:01 AM   #2
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I have similar problem with my ibook. Once a while, my mouse will freeze and I have to reboot or replug the usb mouse. This will only happen when the ibook is on sleep.
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Old Dec 21st, 2004, 09:08 AM   #3
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Not a problem for me, unless I have the mouse or KB plugged into a hub. Always have just the Mouse and KB alone on one of the available USB ports and plugged directly into the Mac. (You can plug the mouse into the KB if you like). It's why Apple gives you two of 'em.

Although the KB and mouse don't "need" the bus alone, and don't use anywhere near the maximum power available, the fact remains that when they are affected by other devices on the bus, you have lost control of the Mac and may have to do a hard reboot. In other words, it's a critical subsystem that needs to be 100% happy and healthy.

If you USB bus is quite busy or overloaded (ie the stuff is drawing a lot of power, or too much power for the port) you can have USB issues. Scanners and probably some USB printers often make USB buses go bonkers.

If this is happening when the KB and mouse are plugged directly into the Mac alone, then I would probably start troubleshooting; perhaps by hunting down "orphaned" USB drivers.

I've also had USB problems that I was able to trace to bad AC power; installing a UPS fixes it. Perhaps battery life in a portable could cause the same issues.
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Old Dec 21st, 2004, 10:27 AM   #4
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I have a similar problem on an 867 tower. KB and Mouse lock up. Replugging in the same USB does nothing, but if I plug into the other USB port it works. I can then switch back to the original USB port.
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Old Dec 21st, 2004, 11:08 AM   #5
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I am having the same problem with my mouse freezing on my G5, when it went to sleep, and right after I logged on. This has happened since the newest OS update 10.3.7.
The only way I was able to fix it, was to unplug my computer. It would not shutdown any other way.
As I use this computer for home, I haven't been too
worried. Should I be? My mouse is USB connected, and it is the one that came with the computer.
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Old Dec 21st, 2004, 11:29 AM   #6
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in both cases my mouse is connected to the monitor, there is nothing more than a printer connected directly to the other 'main' usb port. i don't think it is a usb overload scenario, but it could have been anything...
perhaps i should connect it to my keyboard which connects directly into one of the 'main' usb ports of the tower.
as for orphaned usb drivers...i dont think i ever had any.

gordguilde, i like your idea of:
'In other words, it's a critical subsystem that needs to be 100% happy and healthy.'
i'll keep that in mind.
i use apc 100% of the time and the battery of pb is new.

debbie, perhaps try pushing the restart button on your tower rather than 'unplugging'. this is the right habit of system maintainence.

andrew i have never tried reconnecting into the other main usb port to 'revive' the mouse, but plugging into the keyboard from the monitor does not work. i'll try that if it should happen again.
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Old Dec 21st, 2004, 01:34 PM   #7
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" ... in both cases my mouse is connected to the monitor, ..."

The monitor is a hub (no different than any other powered hub). Your KB and Mouse should be plugged into the USB port directly on the Mac, and there should be nothing else on that port. Use the other port for everything else.

If you insist on using sleep on a desktop then sooner or later, you're going to have problems. It's for laptops. Or, as someone once said, just because you can doesn't mean you should.
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