I recently converted a friend to the world of Apple after their PC had a major meltdown. She ended up buying a demo-displayed iMac G4 800 MHz w/768 MB of RAM running Mac OS X Jaguar 10.2.3.
Problem is, since she's on dial-up, she obviously relies on the iMac's modem to connect to the Internet (at least for now until she migrates to Hi-Speed).
The modem will NOT stay connected! After 10-20 minutes of being online, the modem will "unexpectantly hang-up." I've tweaked Internet settings, etc, nothing seems to change the situation.
Orginally, I thought that upgrading to Panther 10.3 might solve the problem, and I'll be upgrading her to Panther tonight, but could that solve the problem? I also told her to use a different phone line cable (because worn out/damaged phone cables can terminate Internet connections prematurely), but we have yet to try that - again, going to try that tonight as well.
Any suggestions? I told her how reliable Macs are compared to PC's and I really hope that I don't have to tell her that her internal modem is screwed (V.92).
__________________ ACMT Mac mini (Mid 2011) 2.7 GHz i7, 8GB RAM, Crucial M4 256GB SSD + 500GB + 1TB FW800 OWC Mercury Elite Pro mini iPhone 4S • iPod nano 8GB • Sound System Audio Engine A2 • Display UltraSharp U2412M 24"
I remember when I had my FP iMac there were a lot of people on the Apple Discussion boards talking about the internal dial-up modem disconnecting frequently, unexpectedly. It only happened to me a few times, luckily.
You should probably search the Boards and maybe MacWorld et al. to see what the buzz is these days. If I recall correctly some people solved their problems by playing with modem scripts. I don't know if the problem was solved in Panther. Also check to see if there are any Knowledge Base documents about it.
Great news - that obviously means that Apple listened and put in a fix. I kind of suspected that was the case, because when I scanned through the Discussion Boards yesterday, there was hardly a mention of the disconnect problem. Whereas, 18 months ago there were many threads about it...