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Old Aug 27th, 2004, 11:53 AM   #1
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I don't know WHY Rogers just simply can't post this on their web site - I need to know Rogers SMTP outgoing mail server.

EDIT: I found the SMTP server (smtp.broadband.roger.com), but now I have this problem:

It needs SMTP Authorization - with a username and password - which would be...? I never got any username or password with the package, just a Registration Key and Registration Number.

Wtf?

[ August 27, 2004, 12:14 PM: Message edited by: Lars ]
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Old Aug 27th, 2004, 12:23 PM   #2
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It's the same username and password as you use to check your mail on Rogers.
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Old Aug 27th, 2004, 12:28 PM   #3
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Quote:
It's the same username and password as you use to check your mail on Rogers.
Except I have no Rogers e-mail account... so how and where do I get one? (I'm attempting to send mail using my POP3 lars@insideapple.com account.)
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Old Aug 27th, 2004, 12:35 PM   #4
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It's been close to 9 years since I signed up with Rogers and I know the sign-up procedure changed just recently with the Yahoo! partnership.

Without a username/password, you cannot even get into the site that allows to you see all of the account options, mail server settings, add secondary email addresses, help, etc.

Unless you have some documentation that you have yet to read, methinks it's time to call Rogers...
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Old Aug 27th, 2004, 12:48 PM   #5
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I think it's time for a call as well...
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Old Aug 27th, 2004, 07:30 PM   #6
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You should have a mail user and password. I think they give you a temp password. Your user is the xxxxxx in the xxxxxx@rogers.com.
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Old Aug 27th, 2004, 09:02 PM   #7
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I have Mail.app set to check my various accounts inc. Rogers. For some reason, I have to type in the Rogers account password several times a day (I check the "remember in keychain" box). I think the Rogers authentication server either times out or doesn't like the Mail.app. Most times its fine but its the only account that burps like this.
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Old Aug 27th, 2004, 09:30 PM   #8
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Lars, from what I recall about signing up you are given your primary acct password as the numbers from your billing info. It is an 8 digit number ( on your monthly receipt) which will be for your main acct which by using member services you are able to add up to 4 more accts which can be changed at your will and leisure. Your primary is the only one that cannot be altered for obvious reasons. Your id is basically your email address when you sign into the yahoo site and then their mail tab. They should have given that to you upon installation.
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Old Aug 27th, 2004, 09:36 PM   #9
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Used to be woo...
Mine has been doing that constantly for the last two weeks or so. It had stopped for about 4-5 months but reared it's ugly head again since it first appeared in the beginning of the year.
checking off the remember button does not help. Yesterday I went into prefs and input my various passwords again for my accts and so far all is clear. I'm sure it will surface again from Rogers end.
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Old Aug 27th, 2004, 10:15 PM   #10
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Rogers POP3 servers just stop responding on occasion... this is 'normal' and has been happening for years. If this happens, just try again in a few minutes or an hour and chances are it'll be working again. Presumably they cannot handle the load.
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