I installed office v:X yesterday. It installed as version 10.0. I tried to install the 10.1.2 updater but I get a message that it can not be installed because it either doesn't need to be installed in this version (incorrect) or it Office can't be found on the hard drive. When I installed Office originally I dragged the icon to the hard drive like it asked but I noticed that it did not install office in the Applications folder but in a separate folder, is this normal or is that my problem? I am using an AGP G4 450mhz with OS 10.3.2. Any help is appreciated. Thank you.
I had the same problem you did last week after installing Panther and then installing MS Office. As it turned out, the updates would not install because, at least in my instance, I had not yet started up Office for the first time (after the new install on Panther). (I had the exact same error messages as you describe). When you first start it up, it asks, of course, for the license number and then takes you into one of the programs - in my instance, Word. Once I started up Office, input the license number, then exited the program normally, then tried the update - it updated perfectly. I think it's looking for a valid license number before it installs its updates.
I don't know if you haven't yet started up Office, but that was what corrected the update install problem with me. Once that was done, it installed 10.1.2 and then the rest of the updates as needed. Now it works flawlessly in Panther.
Hope this helps.
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"In the course of my life, I have often had to eat my words, and I must confess that I have always found it a wholesome diet." <br />Sir Winston Churchill
The version that I have installed is refered to as a "Volume Licensing Media" and does not require a CD Key. It installed fine but still will not accept the update. Any other ideas? By the way all of the programs work fine.
Another thought, the production date on the CD is September 2003 any chance the updates are on the disc? If so why are the versions of each program listed as 10.0?
Before applying any update, you must launch one time each component.
Office v.X is an autorepair solution for Mac, this was same since Office 2001. When you launch first time, it creates preferences folders and files, creates also your Microsoft folder in your "house" Documents folder.
The update uses those files in preferences folders to detect which version is installed and if update is required.
If you have a personal licence there must be no problem.
Be careful if you install on many systems in the same network this is not authorized.
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Hope this helps, see you later.<br /><br />Mac is for my pleasure, iPod for my ears.<br />If you want I can write french.<br />P.S : Apologize my bad english writing.
Volume Licensing Media refers to corporate versions of MS OfficeX.
I'm not familiar with the specifics of the Mac version, but I can tell you that the corporate editions for Windows were widely distributed on Warez sites and that MS update will not run on copies identified by MS as builds distributed over the net.
If a company's corporate build was affected by this and they had legitimate licenses, they had to contact MS for updated disks in order to run the update itself.
gordguide,
I assure you that this is a legit copy, the school division I work for is allowed to extend the licence to home use, but myself and one other Mac user in the division so not alot of help available to us. I will contact the manufacturer/dealer for the update. Thanks for the info.
I wasn't implying it wasn't a legit copy; just giving you the background and the solution. Corporate disk licenses are used by a number of legitimate companies and institutions, and if the license allows an install on an employee's home computer (many do) then there's no problem.
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