My apologies... this is more than a MAC issue, but I need your good advice, kind folks! :-)
I sit on a committee that is hosting an international conference this October. We send out email notices to some 600 candidates every few weeks. Dozens have registered online. We have been communicating with many others using a Yahoo Mail account. Yesterday, people advised us that they received an email from me, as Event Manager, that I was ...on vacation in Spain, very sick and needed money to come back home... send money, yadda.
We logged into our account and noticed that the SPAM was coming from Nigeria! Immediately we changed our password, which Yahoo says should stop that. BUT all our IN and SENT emails are gone and our complete 600 name database! We can't even email those folks to apologize and tell them what happened.
Yahoo has a reporting procedure for Spam which we've done. I've called their toll free number and they steer us back to Yahoo Help online. Who knows when and how they will reply. I've noticed there have been no new incoming emails. When I try to send ONE new email, it shuts me down due to "suspicious activity on the account".
Any idea how to deal with this? Our database of names must still be out there, I hope!
Is there someway or someone who could access our address book and previous emails?
Is there a way to reach a live person at Yahoo?
This has seriously compromised our event!
Raven, if you were among those using any Yahoo! Voices type accounts, you can do a partial search your your address, it's recommended to not use the full address when searching and see if you're included on the list at:
It seems that a few other user email accounts including Google Inc, AOL Inc and Microsoft Corp services have also been compromised and are advising such users to change their passwords.
"Some logins for Google Inc, AOL Inc and Microsoft Corp services were among those compromised. The three companies said they required affected users to reset passwords for sites including Gmail, AOL, Hotmail, MSN and Live.com."
I am not clear how it is that Yahoo has Gmail and Hotmail passwords of their users...
Users are often asked to provide a secondary email address (and use Gmail or Hotmail) and use the same password?
__________________ Apple Certified Macintosh Technician (ACMT) / Support Professional (ACSP) MacBook Air (13-inch, Mid 2012) 8GB RAM, 256GB Flash Storage Mac mini (Late 2012) 16GB RAM, Fusion Drive (128GB SSD/750GB 7200RPM) iPad mini 16GB, iPhone 4S 16GB
I am sorry but there are so many things wrong with this scenario as described I don't know where to start.
Actually not true - I do know. The performance you are receiving from the Yahoo mail account is entirely what you should have expected!!!!! Yahoo accounts are notorious for being hacked, sources for spam an phishing attempts of all kinds. They are the worst, most permeable and, next to a hotmail address, have the cheesiest 'optics' in the industry. Want to lower your profile? Use Yahoo!!!!!
You say you are on a committee organizing an "international conference".......... Just how small and insignificant is this conference? Most such endeavours have an identity or their own domain. Why would the committee not contract with any number of legitimate ISPs for email service on that domain at a line item of about $100/annum in the budget. Who the hell advised using Yahoo? and who the hell thought up keeping the only copy of the email list in the mail account itself? I hope the committee hasn't been paying anyone for this advice.
__________________ WARNING: If you see links to ads in the above post, blame the cheesy ad-linking software used by the owners of this website. I do not endorse these links. Don't click on them.
HOWEVER: occassionally I have in the past provided links to instructions or illustrations. I will not do so in future, in fact I will not be offering helpful advice for free just to have my words pirated until the sleazy ad linking desists. I will, however, answer PMs.