My apologies... this is more than a MAC issue, but I need your good advice, kind folks! :-)
I sit on a committee that is hosting an international conference this October. We send out email notices to some 600 candidates every few weeks. Dozens have registered online. We have been communicating with many others using a Yahoo Mail account. Yesterday, people advised us that they received an email from me, as Event Manager, that I was ...on vacation in Spain, very sick and needed money to come back home... send money, yadda.
We logged into our account and noticed that the SPAM was coming from Nigeria! Immediately we changed our password, which Yahoo says should stop that. BUT all our IN and SENT emails are gone and our complete 600 name database! We can't even email those folks to apologize and tell them what happened.
Yahoo has a reporting procedure for Spam which we've done. I've called their toll free number and they steer us back to Yahoo Help online. Who knows when and how they will reply. I've noticed there have been no new incoming emails. When I try to send ONE new email, it shuts me down due to "suspicious activity on the account".
Any idea how to deal with this? Our database of names must still be out there, I hope!
Is there someway or someone who could access our address book and previous emails?
Is there a way to reach a live person at Yahoo?
This has seriously compromised our event!
A couple of thoughts here that sadly are too late for the OP. Perhaps this thread will encourage others to take the needed steps to make sure they are not similarly victimized.
1) Use very robust passwords on any eMail account. Yes it is a pain but the simpler the password the easier the hack.
2) Never ever use the cloud for an important data base. Be sure it is backed up on your main computer, backed up again then printed with copies stored offsite.
Hopefully Yahoo will find a back-up that predates the hack, perhaps at a price. However as you have discovered Yahoo does not exactly encourage communications with its users.
Perhaps someone here has an eMail addy or phone number of someone at Yahoo who can actually help you and who has not been pink slipped.
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Do NOT Touch this computer!!! Touching this computer WILL cause irreversible brain damage.
Anyways, judging by the fact that yahoo was susceptible to a simple mysql injection attack, I would recommend switching to gmail when you get the chance.
Raven, if you were among those using any Yahoo! Voices type accounts, you can do a partial search your your address, it's recommended to not use the full address when searching and see if you're included on the list at:
It seems that a few other user email accounts including Google Inc, AOL Inc and Microsoft Corp services have also been compromised and are advising such users to change their passwords.
"Some logins for Google Inc, AOL Inc and Microsoft Corp services were among those compromised. The three companies said they required affected users to reset passwords for sites including Gmail, AOL, Hotmail, MSN and Live.com."
I am not clear how it is that Yahoo has Gmail and Hotmail passwords of their users...
Users are often asked to provide a secondary email address (and use Gmail or Hotmail) and use the same password?
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I am sorry but there are so many things wrong with this scenario as described I don't know where to start.
Actually not true - I do know. The performance you are receiving from the Yahoo mail account is entirely what you should have expected!!!!! Yahoo accounts are notorious for being hacked, sources for spam an phishing attempts of all kinds. They are the worst, most permeable and, next to a hotmail address, have the cheesiest 'optics' in the industry. Want to lower your profile? Use Yahoo!!!!!
You say you are on a committee organizing an "international conference".......... Just how small and insignificant is this conference? Most such endeavours have an identity or their own domain. Why would the committee not contract with any number of legitimate ISPs for email service on that domain at a line item of about $100/annum in the budget. Who the hell advised using Yahoo? and who the hell thought up keeping the only copy of the email list in the mail account itself? I hope the committee hasn't been paying anyone for this advice.
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