I'm on a MacBook Pro using Mac OS X, v. 10.6.8. My "high speed" internet service is through Bell.
When I'm sending emails from home, they take an inordinately long time to send after I hit the "send" button. Often, I send an email, do a few other things, shut my laptop, and much later when I reopen the laptop discover that the email had never sent.
I took it to the Apple store, and the emails sent instantaneously using their wireless service, despite the fact that their store was packed with people using the system. They also looked at my computer and said there was nothing wrong with it, and that I should call the ISP.
When I called Bell and explained the problem to them, they insisted that it had to be a problem with the computer and not with their service.
Has anyone had this problem and -- even better -- learned how to fix it?
I did the speed test -- the one polywog posted didn't work for me (said it couldn't connect) but the one from krs worked. It said that my download speed was 24.84 mbps and my upload speed was 1.51 mbps How can I tell whether the router is the problem -- and, if it is, does that mean I need a new one, or that I need to adjust this one somehow? (Sorry for the lack of knowledge on my part!)