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Existing Rogers Customer Upgrade Price

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Old Jul 11th, 2008, 11:00 PM   #1
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Existing Rogers Customer Upgrade Price

I have been getting very different prices each store I go to about HUP for the iPhone.

2 Different Rogers Plus stores have told me that it would just be $199/$299 if you get a data plan, no extra fees (but can't escape that admin fee of course). But today I call Rogers to order an iPhone and they tell me its $489 plus the admin fee on a 3 year contract. I asked what gives and they guy tells me I am a tier 1 client (only about $180 away from being tier 2).

So I just wanted to know what other existing Rogers customers have been getting in regards to purchase price of the iPhone for upgrades(btw, I have about 18 months left on my current contract), I want an iPhone, but there is no way in hell I am paying over $500 on a 3 year contract for it (I know the retail price is max $599).

Is it worth thinking of buying out of my contract and going with FIDO?
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Old Jul 11th, 2008, 11:12 PM   #2
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I have been getting very different prices each store I go to about HUP for the iPhone.

2 Different Rogers Plus stores have told me that it would just be $199/$299 if you get a data plan, no extra fees (but can't escape that admin fee of course). But today I call Rogers to order an iPhone and they tell me its $489 plus the admin fee on a 3 year contract. I asked what gives and they guy tells me I am a tier 1 client (only about $180 away from being tier 2).

So I just wanted to know what other existing Rogers customers have been getting in regards to purchase price of the iPhone for upgrades(btw, I have about 18 months left on my current contract), I want an iPhone, but there is no way in hell I am paying over $500 on a 3 year contract for it (I know the retail price is max $599).

Is it worth thinking of buying out of my contract and going with FIDO?
If you're over a year into your contract you might be able to jump to Fido without any cancellation fee (unpublicized agreement). Just so long as you haven't been delinquent (sent to collections) in the last year you should be good to go.

Set up your new account first with Fido and they will port the number over.
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Old Jul 11th, 2008, 11:38 PM   #3
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Rogers Can Kiss My Ass

Well it's 8:35pm and still I haven't heard from the Rogers store in Richmond Center, BC. And if I don't hear from them tonight then I don't want the phone. iPhone or not its the principle, I don't think that I need to wait 24Hrs to get a phone just because "they" need to activate it. I told the lady that she can sell my phone to someone else and they probably have. And I don't care. It s a joke to have to wait so long for them to activate these things. I mean people are doing it at home once you sign for it its pretty much yours whats the big F**ken secret?
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Old Jul 12th, 2008, 12:03 AM   #4
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Originally Posted by cdmoore View Post
I have been getting very different prices each store I go to about HUP for the iPhone.

2 Different Rogers Plus stores have told me that it would just be $199/$299 if you get a data plan, no extra fees (but can't escape that admin fee of course). But today I call Rogers to order an iPhone and they tell me its $489 plus the admin fee on a 3 year contract. I asked what gives and they guy tells me I am a tier 1 client (only about $180 away from being tier 2).

So I just wanted to know what other existing Rogers customers have been getting in regards to purchase price of the iPhone for upgrades(btw, I have about 18 months left on my current contract), I want an iPhone, but there is no way in hell I am paying over $500 on a 3 year contract for it (I know the retail price is max $599).

Is it worth thinking of buying out of my contract and going with FIDO?
I got the 8GB phone for $224, no admin fee. I'm was about 2.5 years into a 3 year contract. Also got them to throw in free CID and VVM.
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Old Jul 12th, 2008, 06:58 AM   #5
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I picked up an iPhone yesterday, the upgrade price for me was $249 with a $50 rebate -- so, in total, $199. Though I think it varies by how long you've been a customer and how big your bills have been, as always.
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Old Jul 12th, 2008, 07:12 AM   #6
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Originally Posted by webterractive View Post
Well it's 8:35pm and still I haven't heard from the Rogers store in Richmond Center, BC. And if I don't hear from them tonight then I don't want the phone. iPhone or not its the principle, I don't think that I need to wait 24Hrs to get a phone just because "they" need to activate it. I told the lady that she can sell my phone to someone else and they probably have. And I don't care. It s a joke to have to wait so long for them to activate these things. I mean people are doing it at home once you sign for it its pretty much yours whats the big F**ken secret?
Wow. A little patience would do you some good. Given Friday was a global launch for the world's most advanced smartphone, it is important to be patient.

That bieng said, I can understand your frustration. I think you should decide whether you want the iPhone based on what your technology needs and wants are, not on Rogers' hapless customer support.
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Old Jul 12th, 2008, 07:16 AM   #7
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BTW, I paid $335 for my iPhone 8 gig, including the $50 rebate.
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Old Jul 12th, 2008, 07:27 AM   #8
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Admittedly, I made the mistake of signing a three year contract last August 25. But I do believe Rogers completely perpetrated a fraud, with the Rogers employee assuring me that it was a 'smart' move so you'll be ready for the iPhone since Rogers is the only carrier in Canada carrying it (thanks to GSM). Heck, they even sent out press releases to that affect.

I was ready to plop down $600 or whatever it took yesterday to buy one, but for some arbitrary reason, I have to wait until August 25.

Please someone explain the logic in this.

That's a rhetorical question by the way, because it makes no sense.
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Old Jul 12th, 2008, 07:33 AM   #9
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I am so confused. I've been away in Switzerland and wasn't online.

I am an exisiting rogers customer. Isnt iPhone available for $199?? Why woul;d anyone pay more than this?

Is it available for HUP?
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Old Jul 12th, 2008, 09:23 AM   #10
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I am an exisiting rogers customer. Isnt iPhone available for $199?? Why woul;d anyone pay more than this?
The $199/299 price is for new customers. Your price depends on how long you've been with Rogers and how much money you've given them. Your price could be $599 or it could be $0. It's specific to each person.
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