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Rogers Blows It.

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Old Jun 27th, 2008, 11:02 PM   #201
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Quote:
Originally Posted by Stealth68 View Post
It's the only way to effect change... The outrage the blogosphere is exhibiting plus customer activism will indeed change the rates... Particularly if existing customers complain...


Ted Rogers trogers@rci.rogers.com

J Innes (VP) jinnes@rci.rogers.com

Jane Haitsma jhaitsma@rci.rogers.com

Please email them, politely, to express the disappointment you feel with the new iphone data plans

Also general contact form is here :

https://your.rogers.com/contact/contactus_main.asp

APPLE :

To email apple's media relations top guy

Simon Atkins ( Canada )
satkins@apple.com

and
The head corporate media guy in the USA

Steve Dowling
dowling@apple.com
(408) 974-1896

and the BIG honcho at Apple for communications is :

Katie Cotton
katiec@apple.com
Vice President of Worldwide Corporate Communications
Did all of that...same with 5 friends
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Old Jun 27th, 2008, 11:05 PM   #202
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Quote:
Originally Posted by Stealth68 View Post
It's the only way to effect change... The outrage the blogosphere is exhibiting plus customer activism will indeed change the rates... Particularly if existing customers complain...


Ted Rogers trogers@rci.rogers.com

J Innes (VP) jinnes@rci.rogers.com

Jane Haitsma jhaitsma@rci.rogers.com

Please email them, politely, to express the disappointment you feel with the new iphone data plans

Also general contact form is here :

https://your.rogers.com/contact/contactus_main.asp

APPLE :

To email apple's media relations top guy

Simon Atkins ( Canada )
satkins@apple.com

and
The head corporate media guy in the USA

Steve Dowling
dowling@apple.com
(408) 974-1896

and the BIG honcho at Apple for communications is :

Katie Cotton
katiec@apple.com
Vice President of Worldwide Corporate Communications
FYI,
The post directly above yours is the reason it will never work.

High School kids. Who had a hundred bucks a month in high school for a cell phone. I'm only 28 but no friggin way.

Now a days, it's a given. In fact, it's entitlement to high school kids these days. It's not a matter of IF you get one, it;s a matter of when. Remember how lame the RAZR was? EVERYONE had to have one. Think the Razr times 10000 in this case.

Hell, think the razr times a billion. Remember when we were a minority of mac users?

Those days are over.
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Old Jun 27th, 2008, 11:44 PM   #203
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ha ha ha ha ha

Digg - Rogers, you ruined my iPhone dream.
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Old Jun 28th, 2008, 12:01 AM   #204
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Question about caller ID with Address Book

I haven't seen an answer to this anywhere, and I was hoping one of you might know. I have no intention of getting the extra $ caller ID plan. (In fact, I no longer really have any intention on getting the iPhone after today's Rogers Ass-Rape (tm) ).

But, if I was only really receiving incoming calls from people already in my address book, will the iPhone match up the number with the address book contact without paying for Rogers caller ID? It seems to me that it should - pretty basic stuff, really.

Does anyone know? Thanks.
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Old Jun 28th, 2008, 12:16 AM   #205
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Whine whine blah blah boohoohoo.

As far as I'm concerned _EVERY_ single cell phone company in Canada are crooks. But because Rogers and Fido has the iPhone, we seem to think that the two are the worst cell phone companies. Not really....

1. You cannot get a smartphone without a data plan with ANY other phone company.
2. Rogers doesn't offer unlimited internet but Bell and Telus don't allow streaming or tethering on their "unlimited" data plans.
3. I don't know any cell phone company that includes Caller ID in their plans, except for maybe the low cost spinoffs Fido, Solo, and Koodo. Rogers is the first of the "big three" to include voicemail with their plans because of the visual voicemail feature of the iPhone.

dmbfan.. CallerID is the number information. Then they have Name Display for contacts not already on your address book.
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Old Jun 28th, 2008, 12:32 AM   #206
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Quote:
Originally Posted by chas_m View Post
Forgive me, all, but I am confused.

As I understand it, the $60 iPhone plan includes:
*150 "anytime" minutes
*Unlimited nights and weekends
*75 outgoing text messages; incoming is unlimited and free
*400MB data (but free wifi at lots and lots of hotspots)
*Visual Voicemail *included*
:

Did I miss something??
yes, the visual voicemail is the capability.. , but will only work if you pay for the voicemail service which is part of an extra $15 pack. So infact you get visual VM only if you pay for voice mail.

lol! what a joke. If they got rid of the extra charges for callerid and voicemail, added 200 sms msgs, and made it 250 anytime mins it would a while lot better.

Rogers are trying to nickle and dime us on the voice plan features, just as I was suspecting they would.
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Old Jun 28th, 2008, 12:37 AM   #207
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Originally Posted by guytoronto View Post

I love comments like "the marketplace will decide" and "consumers will revolt against Rogers". Guess what folks! The iPhone is going to sell out in Canada! People will be lined up around the block to get one on July 11.
I really doubt this will happen. I work close the the Robbers HQ office/shop so will be watching out for a queue.. who knows, maybe it will be just Rogers staff buying them? (They probably get a company discount on them..?)

.. so, when does the BOLD come out? ;-)
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Old Jun 28th, 2008, 12:42 AM   #208
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yes, the visual voicemail is the capability.. , but will only work if you pay for the voicemail service which is part of an extra $15 pack. So infact you get visual VM only if you pay for voice mail.
Incorrect; voicemail, including the ability to use Apple's Visual Voicemail iPhone feature, is standard on all Rogers and Fido iPhone plans.
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Old Jun 28th, 2008, 02:03 AM   #209
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Originally Posted by beachboy_ce View Post
Incorrect; voicemail, including the ability to use Apple's Visual Voicemail iPhone feature, is standard on all Rogers and Fido iPhone plans.
Okay, thanks for clearing that up bb.

So, psxp: I'm still not quite sure where the fury is coming from. I'm not saying Rogers is A-OK, I'm not saying you're wrong to be mad. I just don't see anything so enormous that it merits the level of anger I've seen in the various threads here, and I'm hoping someone can explain it.

When I look at the Rogers plan, what *I* see is a plan that sucks a bit more than the US plan, but is not wildly different. I see a plan that is HUGELY better than a) any current smartphone plan in Canada, and b) probably better than 90% of the plans people are on from Rogers and the others RIGHT THIS MOMENT.

So sure, I can understand that we all wanted Rogers to come out with plans that are exactly like the US plans (which aren't quite as wonderful as you've been led to believe, but they're still better than this one). But that would have not only been extremely un-Rogers-like , it would have thrown their own company into total chaos, requiring a top-to-bottom restructuring of EVERY rate plan and contract. I should think such a move would take years.

So -- trying to be realistic, and looking at the track record of Rogers and cell phone service in Canada generally -- I'm just not seeing the big deal.*

*Apart from the caller ID thing. THAT is just STUPID.
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Old Jun 28th, 2008, 02:15 AM   #210
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3. I don't know any cell phone company that includes Caller ID in their plans, except for maybe the low cost spinoffs Fido, Solo, and Koodo. Rogers is the first of the "big three" to include voicemail with their plans because of the visual voicemail feature of the iPhone.
Virgin has it (though yes, I realize they are sharing the Bell CDMA network). Free Call ID, voicemail, and call waiting. The way it should be. But not like the Big three have any worry. Canada's wireless situation is unlikely to change any time soon, so until then we get to be made fun of by other countries.
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