I'd be curious to see who uses online banks more or less exclusively; i.e; PC Financial, Tangerine (formally ING Direct), etc., compared to the big, store front banks such as TD, CIBC, Scotia, RBC for your checking, savings, and investment accounts. Tangerine, for example, doesn't offer Lines of Credit or credit cards, so excluding credit, who uses online (or mostly online) only banks? How do you find it?
I considered PC Financial seriously at one time, but since it is an arm's length operation of CIBC, I decided to stay with them, where I have been since 1969.
I do most of my banking on-line through CIBC (especially in winter).
I prefer having a physical location where I can go & plead senility when I have a question/problem and the nice young cashiers are wonderful in quickly fixing things up for a decrepit ole fart.
Much easier than trying to navigate through extensions & auto-answers on the phone. (If you can find a suitable number to call)
Tangerine is a trademark of The Bank of Nova Scotia, used under licence.
ING Direct’s owner, ING Group, sold it to Scotiabank in August 2012 and gave the bank 18 months to continue using its name and the ING lion logo before finding a new title.
My kids are with PC Financial - no problems as far as I know.
I got fed up with the big banks and have dealt twith a Credit Union for the last 30 years.
Much more personalized service although I do most of my banking on line in the wee hours of the morning.
Also started dealing with CIBC about 15 years ago, can't remember exactly why, but CIBC has given me incorrect financial information several times in the past - even at the branch manager's level - so right now I don't trust them with anything they tell me.
PC Financial customer for about 15 years. Also an ING Direct customer, but with lesser involvement. Both are no worse or better than any other bank I deal with. Saving money from "service fees" is why I moved. Why people pay banks fees every month to hold their money (something banks NEED in order to even exist) is beyond me.
Also, if you're hung up on looking for one, single "bank" to use for everything from checking to mortgage, stop it. Shop and compare for everything and make them all fight for your business. Don't just take what a bank is offering only because you've got a deposit account there.
For a full-service account, they usually want a $5,000 balance. No way I'm leaving $5k in a no-interest chequing account when I can be making a decent return through investments.
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