lightbulb
Mar 20th, 2012, 10:10 AM
I was visiting NYC for a few days; had my unlocked iPhone 4s powered by an AT&T paygo sim, when the phone up and died. No signs of life. All attempts at resuscitation proved fruitless. BTW, I think the AT&T paygo with $25 data add on is definitely the way to use your (unlocked) iPhone in the US.
Fortunately I was staying within a few blocks of the 5th Ave Apple store, so I make an appointment at the Genius bar. The recent renovation seems to have streamlined the entrance to the store from what I remember years ago. After taking the phone in the back to examine, and being unable to determine the issue, the Genius just handed over a replacement. It was suggested I activate with my Rogers sim, which I had with me, instead of the AT&T.
After activation, I swapped out the sim but got the message of an invalid sim. Despite rebooting, etc, no happiness. By this time I had rejoined my wife and not wanting to put the day on hold and return to the store, Grand Central Station happened to be on the day's agenda. Bingo, I would get to see the new Apple store and more attention for my phone.
The Grand Central store is absolutely amazing as far as an environment. Super high ceiling and grand marble floors and walls. Unlike other stores I've been to, it's totally broken up and spread around the mezzanine, on both sides of a central staircase. Imagine a number of open rooms, linked by passage ways, with some nooks. Amazing space.
Met up with a Genius, who performed a DFU restore and was still unable to get the phone to work with either of 2 sim cards she swapped. Another replacement phone was provided. This time, the Genius activated the phone with her own sim and after a little further investigation, determined my AT&T sim was not working. How it may have messed up the 1st replacement phone was a mystery.
A couple of unplanned Apple store visits but a happy ending.
Fortunately I was staying within a few blocks of the 5th Ave Apple store, so I make an appointment at the Genius bar. The recent renovation seems to have streamlined the entrance to the store from what I remember years ago. After taking the phone in the back to examine, and being unable to determine the issue, the Genius just handed over a replacement. It was suggested I activate with my Rogers sim, which I had with me, instead of the AT&T.
After activation, I swapped out the sim but got the message of an invalid sim. Despite rebooting, etc, no happiness. By this time I had rejoined my wife and not wanting to put the day on hold and return to the store, Grand Central Station happened to be on the day's agenda. Bingo, I would get to see the new Apple store and more attention for my phone.
The Grand Central store is absolutely amazing as far as an environment. Super high ceiling and grand marble floors and walls. Unlike other stores I've been to, it's totally broken up and spread around the mezzanine, on both sides of a central staircase. Imagine a number of open rooms, linked by passage ways, with some nooks. Amazing space.
Met up with a Genius, who performed a DFU restore and was still unable to get the phone to work with either of 2 sim cards she swapped. Another replacement phone was provided. This time, the Genius activated the phone with her own sim and after a little further investigation, determined my AT&T sim was not working. How it may have messed up the 1st replacement phone was a mystery.
A couple of unplanned Apple store visits but a happy ending.