: help! digital camera wont mount after 10.3.3 update
Mar 30th, 2004, 06:23 PM
after i updated to 10.3.3, ive plugged in fuji and canon digital cameras through usb and neither will mount and go by undetected by osx, but camera recognizes a connection to comp.
anyone know a solution for this or if its possible to go back to 10.3.2?
ive tried to reinstall the update with the 10.3.3 combo installer downloaded from apple, but that doesnt work.
Mar 30th, 2004, 07:08 PM
There were a number of reports of this. Try zapping the PRAM ( option command P R at start up and hold it unti the Mac reboots. I assume you repaired permissions before updating or at least after. :cool:
This was a related issue
WARNING for G5 users and Canon digicams **thinkmacX**
Version: 10.3.3, 3/23/2004 05:50AM PST
Using MacOS 10.3.3 on my G5 - 1,8, evrything is running smooth, except a very anoying problem:
my USB ports gets corupted when importing images of my Canon Digital Camera. I tested it with a Canon G5 and a D300, both the same... :(
Images can't be imported or are damaged in an ugly way...
All other USB equipment I have hasn't got the problem, so it has something to do with the way Canon connects, I guess...
On a second partition I tested it again with a clean install 10.2.8 and updated to 10.3 : No problem.
Then after updating that partition to 10.3.3 , I noticed the same problem again. Seems to be a bug in 10.3.3?
I will soon test it on an iMac with 10.3.3 and will report if its a G5 only problem
Mar 30th, 2004, 08:41 PM
Does the camera show up in the System profiler when it's hooked up?
Mar 30th, 2004, 09:48 PM
i tried zapping the pram and camera still doesnt mount. when plugged in, it also doesnt show up in system profiler.
the usb works with my printer and firewire work fine, but still cant figure out the problem with the camera.
G4 Ti Powerbook 550
Mar 30th, 2004, 09:57 PM
Don't know how much help my observations will be.
I plug in numerous digicams and DSLRs.
Some mount fine, others only with firewire, others only with prefs set for Image Capture to open automatically.
Have you tried to use Image capture?
Mar 30th, 2004, 10:11 PM
i just tried image capture. doesnt work, says no devices connected
Mar 30th, 2004, 10:15 PM
I ran the upgrade on my G4 tower and now it won't recognize the camera card from my Canon Digital Rebel. It's got to be some kind of software bug in the 10.3.3 patch.
Mar 31st, 2004, 09:52 AM
i reset nvram and reinstalled the combo update and repaired permissions, but the camera still doesnt mount, but it does show up in system profiler now as usb mass storage. neither image capture or iphoto detect the camera.
Mar 31st, 2004, 10:00 AM
After reading some more you may have to go back to 10.3.2 via archive and install route :(
Are you on a hub or direct??
Mar 31st, 2004, 10:09 AM
Why don't you use an external all in one USB reader?
I've been using external USB readers for years now.
The Dazzle 5 in 1 reader on my Beige and the Verbatim PC card
PCMCIA reader on my Lombard.
Mar 31st, 2004, 10:37 AM
its plugged in direct. system profiler detects mass storage device on both usb ports when i plug it in respectively.
normally when plugged in, the camera light starts flashing orange and green, as the mac accesses the data. but now, it just stays green and shows no sign of the mac attempting to access the camera
Mar 31st, 2004, 12:30 PM
try resetting your nvram.
Go to open firmware during booting by holding cmd-opt-o-f
when you get the prompt, type this
see if that helps
Mar 31st, 2004, 12:49 PM
You could try to reformat you card in the camera as well.
The Canon gave us more trouble mounting than any of the others as well. It only mounts with Image Capture.
Mar 31st, 2004, 01:21 PM
Since you've got a PBTi, things might be a bit trickier. Looks like you've got some progress on the nvram reset.
I'd suggest a CUDA reset, but I can't remember how you'd do that on PBTi without getting into it...I think it's under the keyboard (be careful with static discharge and don't hurt yourself).
After a CUDA reset, reset NVRAM, then reset PRAM (hold cmd-opt-p-r until 3 reboots)
Reset the PMU for completeness:
1. If the computer is on, turn it off.
2. Reset the power manager by simultaneously pressing and then releasing Shift-Control-Option-power on the keyboard. Do not press the fn (Function) key while using this combination of keystrokes.
3. Wait 5 seconds.
4. Press the power button to restart the computer.
From the camera side, check the cable connection. Try plugging through a USB hub if you have one, too bad you don't have an external keyboard (though you may...), or switching USB ports.
On the camera connection, try to make sure the rubber grommet for the usb plug cover doesn't push the cable off angle. My mom's A40 does this, and the camera sometimes does not connect properly.
To check if it's a corrupt user preference issue, try creating a new user, log out of your existing account, and try connecting the camera then. If that works you know it's a user preference/plist that's busted.
Mar 31st, 2004, 01:43 PM
My Rebel works fine after 10.3.3.
But I would suggest using a card reader anyway.
Mar 31st, 2004, 01:45 PM
oh yeah, one more thing...you can try using panther cache cleaner to clean all your caches out in case something is a bit wonky in there...
Mar 31st, 2004, 05:39 PM
Those are all good suggestions.
I wonder if olie is trying them all? tongue.gif
I have found that the direct connection and the card reader both act similarly. When it won't mount, it won't mount :mad:
Apr 6th, 2004, 05:54 PM
heres the tried and true solution... archive and install.. couldnt figure anything thing out, and reverted back to 10.3 and updated to 10.3.2. everything's good.