Dave
Aug 5th, 2012, 02:02 PM
Desperately need some help here with my wife's Kobo/imac, which is driving her crazy, and by extension, me too!
I know this is not really an Apple problem, but I've searched around for solutions, and found very little, thought I'd try the expertise on this forum.
Here's the problem: She's had the Kobo since Christmas, good little ereader. (we have an ipad as well) She's been using it with the Kobo desktop, buying books no problem. She also downloads books from the public library, and to transfer them to the Kobo she uses Adobe digital editions (a program for viewing and managing ebooks) Very handy, lots of stuff at our library. Been using it no problem with our fairly new 21" imac.
All of a sudden, about four weeks ago, when you launch Adobe with the Kobo attached, the program freezes, and you have to force quit. (she's always had to connect the Kobo first and then launch Adobe, if she launched first, then connected the Kobo, it never recognized it.)
I've tried everything, and cannot get Adobe to not freeze, or recognize the Kobo.
I've tried:
-Reloading adobe many times
-Downloading every update for the imac currently available
-Completely delete the kobo, reinstall system.
-Authorizing/deauthorizing the kobo.
-Running disc utility on the imac
-And, I've tried all the above on my 27" imac, and our old G4 ibook,
loading in adobe, and the program STILL freezes like the 21"
I'm at a loss what to do next. Has anyone with a kobo run into this?
Can anyone suggest an alterative to Adobe digital Editions. Any thoughts?
Thanks, Dave
I know this is not really an Apple problem, but I've searched around for solutions, and found very little, thought I'd try the expertise on this forum.
Here's the problem: She's had the Kobo since Christmas, good little ereader. (we have an ipad as well) She's been using it with the Kobo desktop, buying books no problem. She also downloads books from the public library, and to transfer them to the Kobo she uses Adobe digital editions (a program for viewing and managing ebooks) Very handy, lots of stuff at our library. Been using it no problem with our fairly new 21" imac.
All of a sudden, about four weeks ago, when you launch Adobe with the Kobo attached, the program freezes, and you have to force quit. (she's always had to connect the Kobo first and then launch Adobe, if she launched first, then connected the Kobo, it never recognized it.)
I've tried everything, and cannot get Adobe to not freeze, or recognize the Kobo.
I've tried:
-Reloading adobe many times
-Downloading every update for the imac currently available
-Completely delete the kobo, reinstall system.
-Authorizing/deauthorizing the kobo.
-Running disc utility on the imac
-And, I've tried all the above on my 27" imac, and our old G4 ibook,
loading in adobe, and the program STILL freezes like the 21"
I'm at a loss what to do next. Has anyone with a kobo run into this?
Can anyone suggest an alterative to Adobe digital Editions. Any thoughts?
Thanks, Dave