: Orbitz Presenting More Expensive Hotels to Mac Users


Joker Eh
Jun 26th, 2012, 01:06 AM
Orbitz Presenting More Expensive Hotels to Mac Users - Mac Rumors (http://www.macrumors.com/2012/06/25/orbitz-presenting-more-expensive-hotels-to-mac-users/)

Travel shopping site Orbitz is offering more expensive hotels to Mac users because the company found Mac users prefer more luxurious rooms, reports the Wall Street Journal.

Orbitz noted that it was is not showing different prices for the same room to different users, but was presenting pricier hotels more prominently to Mac users than those using Windows. Users can rank hotel options by price and get the same listings no matter what platform they are using.

Orbitz found Mac users on average spend $20 to $30 more a night on hotels than their PC counterparts, a significant margin given the site's average nightly hotel booking is around $100, chief scientist Wai Gen Yee said. Mac users are 40% more likely to book a four- or five-star hotel than PC users, Mr. Yee said, and when Mac and PC users book the same hotel, Mac users tend to stay in more expensive rooms.

"We had the intuition, and we were able to confirm it based on the data," Orbitz Chief Technology Officer Roger Liew said.
The WSJ goes on to note that the average household income for adult owners of Macs is $98,560, according to Forrester Research, versus $74,452 for a PC owner. The paper also says that some high-end hotels see bookings from Mac users hugely out of proportion with their user share on Orbitz.

The targeting efforts are part of Orbitz's "predictive analytics" efforts -- using gathered data to offer more tailored results to shoppers in order to generate more revenue.

broad
Jun 26th, 2012, 07:49 AM
Not much different than a car salesman showing a guy wearing a Rolex a Cadillac while showing a guy wearing a timex a sunbird haha

macintosh doctor
Jun 26th, 2012, 08:48 AM
i always book direct with hotel and get the same or better prices then 'the discount sites'
not to mention - when you use discount sites you don't gain any benefits.. when I show up I get free room upgrades and high floors at no extra charge

I read and witnessed - a ' discount site ' user shows up and gets the cheapest room / offering the hotel has on low floors with not so good views and they will not offer any up upgrades unless you pay 'retail' upgrade..

so no surprise when I read this ... LOL

John Clay
Jun 26th, 2012, 08:53 AM
Not much different than a car salesman showing a guy wearing a Rolex a Cadillac while showing a guy wearing a timex a sunbird haha

+1

They aren't showing different prices to Mac and PC users, which would be unethical. They're targeting their search results based on previous purchases by other users. Makes sense to me.

macintosh doctor
Jun 26th, 2012, 09:54 AM
Not much different than a car salesman showing a guy wearing a Rolex a Cadillac while showing a guy wearing a timex a sunbird haha

i guess the answer is clear your website cache and cookies..before looking..
and leave the rolex at home.. ;)

John Clay
Jun 26th, 2012, 10:02 AM
i guess the answer is clear your website cache and cookies..before looking..
and leave the rolex at home.. ;)

That won't make any difference with Orbitz. They're looking at the user agent of the web browser, not your cookies/cache.