Apple Fedex Pickup Policy

Bogi094 · Mar 18th, 2011, 09:18 PM

Dang, I was hoping to get my brand new 15" Macbook Pro by today, sadly I can't. While its at the facility delivery by truck, I cannot pick it up until one delivery attempt has been made.

Anyone else have this happen to them? Also, is there any way around it? Can I call Apple to put a note in my tracking number to release it? Or am I doomed to get it Monday.

Nick · Mar 18th, 2011, 09:43 PM

I feel for ya.

I'm in the same boat with UPS. I have a 27" cinema display sitting at the local depot (came in this afternoon). But unfortunately I have to wait until Monday when it goes out for delivery.

Crappy part is it was supposed to be here today.
Same thing happened last week with my Air.
Supposed to come on friday, but came on tuesday instead.

It sucks, but thats the way it is.

My advise? Try not to think about it.

Bogi094 · Mar 18th, 2011, 09:58 PM

	Quote:			Originally Posted by Nick
	I feel for ya. It sucks, but thats the way it is. My advise? Try not to think about it.

NOOOO!!! :'( Alright I guess, I'll try to be patient, but I can't help but try calling apple :P

hayesk · Mar 19th, 2011, 07:57 PM

That's standard for couriers. Not really much you can do about. It's only a couple of days - on Tuesday, you won't care.

Bogi094 · Mar 21st, 2011, 04:55 PM

Finally got it and its very nice. EXCEPT for 2 scratches on the display... What do I do now... I can't be without a computer for another week.

macintosh doctor · Mar 21st, 2011, 04:56 PM

call apple or goto an apple store for service..

Bogi094 · Mar 21st, 2011, 05:05 PM

	Quote:			Originally Posted by macintosh doctor
	call apple or goto an apple store for service..

Would they replace the whole machine?

pm-r · Mar 21st, 2011, 05:09 PM

Are you sure the scratches aren't on the clear protective shipping film that you forgot to remove in your excitement getting the new Mac?? You never know. ;-)

macintosh doctor · Mar 21st, 2011, 05:12 PM

	Quote:			Originally Posted by Bogi094
	Would they replace the whole machine?

probably not.. just the part in question

broad · Mar 21st, 2011, 05:15 PM

	Quote:			Originally Posted by pm-r
	Are you sure the scratches aren't on the clear protective shipping film that you forgot to remove in your excitement getting the new Mac?? You never know. ;-)

have you opened a 2011 macbook pro?