battery question - ehMac.ca
Facebook
Twitter
YouTube
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read


Reply
 
LinkBack Thread Tools Display Modes
Old Sep 27th, 2010, 08:08 AM   #1
Beaugeste
 
Join Date: Nov 2005
Location: Aylmer, Qc
Posts: 891
battery question

A couple of weeks ago I posted that my battery wasn't charging up on my early 2008 MB. I got enough good replies to let me know that it was a goner. I still have Apple Care left on this laptop but some of you have mentioned that the battery is not covered under the extended warranty. Is that 100% correct. If so, I'll order a battery on-line instead of waiting the 3 weeks when I "go into town" to visit an Apple retailer during my vacation.
jmlachance is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old Sep 27th, 2010, 09:12 AM   #2
Apple Certified
 
G-Mo's Avatar
 
Join Date: Sep 2007
Location: Auckland
Posts: 2,726
Why not just call AppleCare and confirm?!
G-Mo is offline   Reply With Quote
Old Sep 27th, 2010, 11:53 AM   #3
$webGeek = 1;
 
WestWeb's Avatar
 
Join Date: Jul 2009
Location: Central Vancouver Island
Posts: 331
Here's a quote from Apple that pretty much sums it up:

Quote:
Your one-year warranty includes replacement coverage for a defective battery. You can extend your replacement coverage for a defective battery to three years from the date of your notebook purchase with the AppleCare Protection Plan. However, the AppleCare Protection Plan for notebook computers does not cover batteries that have failed or are exhibiting diminished capacity except when the failure or diminished capacity is the result of a manufacturing defect.
+1 on calling Applecare to see if your worn out battery died as the result of a manufacturing defect, or normal use. Unfortunately normal use doesn't get you the replacement.

Good Luck!
__________________
2009 13" MBP 2.53GHz CPU, 250GB HD, 4GB RAM
iPhone 4 16GB
WestWeb is offline   Reply With Quote
Old Sep 27th, 2010, 01:17 PM   #4
Honourable Citizen
 
Join Date: Jun 2009
Posts: 2,941
no one on the phone at applecare can help you

you need to either go to an AASP or make a genius bar appointment. they will run the NBAD diagnostic tool on your battery to determine if it failed due to defect (covered by warranty) or has simply become diminished due to use (no warranty).

edit:nevermind..i just re-read your other thread. i can pretty much guarantee your battery, having 573 cycles, will show as "consumed", which means no warranty. still can't hurt to try, but don't get your hopes up
broad is offline   Reply With Quote
Old Sep 27th, 2010, 04:20 PM   #5
Honourable Citizen
 
pm-r's Avatar
 
Join Date: May 2009
Location: Brentwood Bay BC
Posts: 5,874
There must be an Apple Authorized service place close to Aylmer, Qc rather than waiting for a 3 week jaunt into the big city. ;-)
pm-r is offline   Reply With Quote
Old Sep 28th, 2010, 09:05 AM   #6
Beaugeste
 
Join Date: Nov 2005
Location: Aylmer, Qc
Posts: 891
Thanks all. I'm a bit of a distance from Aylmer. Presently in Camp Nathan Smith Kandahar Afghanistan and my visit into town in October will be Dubai UAE.
I could have tried calling Apple care but the phone times and lines are limited from here, plus when it's day time here it's night time there (US, Canada).
I will wait to see what batteries I can pick up in Dubai..
jmlachance is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Battery Question Quicksilver G4 Anything Mac 6 Apr 25th, 2008 08:29 PM
battery question - what does "X" mean? let down Mac, iPhone, iPad and iPod Help & Troubleshooting 7 Nov 20th, 2006 07:13 PM
Battery life question... MacYogi Mac, iPhone, iPad and iPod Help & Troubleshooting 3 Nov 2nd, 2006 10:33 PM
I have a question about a Battery Backup I purchased... Elias26 Anything Mac 12 Apr 21st, 2005 12:52 AM
Newton Battery Question mmp Mac, iPhone, iPad and iPod Help & Troubleshooting 4 Sep 12th, 2003 04:45 PM


All times are GMT -4. The time now is 09:43 AM.



Copyright © 1999 - 2012, ehMac.ca All rights reserved. ehMac is not affiliated with Apple Inc. Mac, iPod, iTunes, iPhone, Apple TV are trademarks of Apple Inc. Content Relevant URLs by vBSEO 3.6.0 RC 2

Tribe.ca: Urban living in Toronto!