great customer service from Apple! - ehMac.ca
Facebook
Twitter
YouTube
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read


Reply
 
LinkBack Thread Tools Display Modes
Old Dec 10th, 2004, 04:07 PM   #1
Full Citizen
 
mactrombone's Avatar
 
Join Date: Nov 2004
Location: Cambridge
Posts: 359
Send a message via AIM to mactrombone
Thumbs up

I have been having problems for the last little while with my BRAND NEW IMAC where it has been hanging for no apparent reason. I installed new memory and still had problems until it totally froze and wouldn't even recognize the HD at startup. I called apple and they walked me through some tests and finally a HD re-seat...nothing.

Josh, my apple helper, said that they would send me a new HD and to watch the mail sometime next week. This was yesterday, BTW. Today, I get a knock on the door with a Purolator guy holding my HD! Absolutely fabulous!

I installled the new HD and reinstalled tthe system software and, so far, no problems. I also called Apple today for some help with the install and got Josh again. He couldn't believe it either and he was very helpful again.

Just wanted to pass on that little tidbit about great service.

[img]graemlins/love2.gif[/img]
mactrombone is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
More Apple Woes? IronMac Anything Mac 12 Aug 13th, 2007 02:10 PM
Apple service request charging for shipping iPod, though under 6 months! mojoprofilms All iOS - iPhone, iPad, iPod touch, Apple TV & iTunes 8 Aug 28th, 2005 09:49 PM
What is with the 180 degree in Apple service Brian Scully Anything Mac 3 Nov 2nd, 2004 11:26 PM
Get Apple Service Manuals gordguide Mac, iPhone, iPad and iPod Help & Troubleshooting 5 Feb 26th, 2004 12:59 PM
Finally service from Apple!! icemakk Anything Mac 5 Oct 13th, 2002 02:34 AM


All times are GMT -4. The time now is 01:49 AM.



Copyright 1999 - 2012, ehMac.ca All rights reserved. ehMac is not affiliated with Apple Inc. Mac, iPod, iTunes, iPhone, Apple TV are trademarks of Apple Inc. Content Relevant URLs by vBSEO 3.6.0 RC 2

Tribe.ca: Urban living in Toronto!