Macbook casing

xNate · Oct 2nd, 2009, 09:50 PM

I have an intel macbook 13in and have recenetly been noticing the casing starting the chip. Plastic slivers have been coming off the siding and it looks really bad. I was wondering if it is possible to buy a replacment casing or even buy a solid casing like the macbook pros. Will apple cover a new one for me?

Thanks

Carter · Oct 2nd, 2009, 09:52 PM

Yes, if you laptop is still under AppleCare coverage it will be replaced. I think I just replced 11 of them two weeks ago for one of our laptop programs. Take it into a Apple shop and they will have it done up for you. This is a defect.... rather design flaw with the MacBooks.

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xNate · Oct 2nd, 2009, 10:02 PM

My one year warranty is up though...

Carter · Oct 2nd, 2009, 10:15 PM

	Quote:			Originally Posted by xNate
	My one year warranty is up though...

Still stop by an Apple authorized dealer. I have read the report on them and I'm uncertain if they will still cover it or not. I have not had to deal with one outside of warranty .... yet.

Wouldn't hurt to stop by or better yet, give AppleCare a call. When they get your SN# and they tell you it's out of warranty tell them that you have a potential out of warranty/extended coverage repair. I have done this with other items and they should at least be able to check this for you. Won't hurt to call.

Oh, and I see you new to the site.... welcome

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monokitty · Oct 2nd, 2009, 10:17 PM

The problem with cracked top cases is covered from 3 years of purchase regardless of whether or not the machine is under warranty or out of warranty.

xNate · Oct 2nd, 2009, 10:23 PM

	Quote:			Originally Posted by Lars
	The problem with cracked top cases is covered from 3 years of purchase regardless of whether or not the machine is under warranty or out of warranty.

You know that for sure? Think I'll bring it by the apple store or mac outpost tomorrow.
Thanks for the welcome and the quick replies guys I really appreciate it.

Carter · Oct 2nd, 2009, 11:05 PM

	Quote:			Originally Posted by xNate
	You know that for sure? Think I'll bring it by the apple store or mac outpost tomorrow. Thanks for the welcome and the quick replies guys I really appreciate it.

Yes, Lars is correct. As soon as Lar mentioned it I remembered I read this online. So ya, drop it off to a Apple Shop and they will get you going with a new top case.

K

xNate · Oct 2nd, 2009, 11:24 PM

How long do you think I will have to wait? Do you think they will have it on site or have to order it?

Carter · Oct 2nd, 2009, 11:31 PM

They will order it which should be onsite with in a day or two. The install takes no time so you should only be without your laptop for a few days at most 4-5.

daniels · Oct 2nd, 2009, 11:43 PM

one of my friends macbook was cracking up and the warranty was long gone but he took it to apple and the apple genuis was nice enough to repaird it for free