Graphics issues in Mail - ehMac.ca
Facebook
Twitter
YouTube
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read


Reply
 
LinkBack Thread Tools Display Modes
Old Aug 28th, 2008, 09:55 AM   #1
Full Citizen
 
Join Date: Feb 2005
Location: Toronto
Posts: 218
Graphics issues in Mail

I'm in the process of migrating from MS Entourage to Mail. For a long time I've been placing screenshots in context within my text and it's worked well in Entourage for all receivers. Yet now in Mail my recipients tell me the graphics are no longer in place, yet they look fine when I'm sending. I've tried by gifs and tiffs; neither works.

Mac OS 10.4.11, Mail 2.1.3 (753.1). What am I missing?

Kind regards,
__________________
Morley Chalmers
Morley is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old Aug 28th, 2008, 11:15 AM   #2
Full Citizen
 
Join Date: Mar 2008
Posts: 191
Quote:
Originally Posted by Morley View Post
I'm in the process of migrating from MS Entourage to Mail. For a long time I've been placing screenshots in context within my text and it's worked well in Entourage for all receivers. Yet now in Mail my recipients tell me the graphics are no longer in place, yet they look fine when I'm sending. I've tried by gifs and tiffs; neither works.

Mac OS 10.4.11, Mail 2.1.3 (753.1). What am I missing?

Kind regards,
I don't think you're missing anything. I had the same problem when I switched to Mac. I asked all around and the answer appears to be that there is no standard way of formatting images within text in an email. Microsoft products do it their way (which I believe makes your email into an HTML page) and most email applications have been built to be compliant with the Microsoft way.

Apple's Mail.app formats email and images its own way. The end result is, if the reader of your email is on a Mac they see the text and images formatted correctly, but anyone that reads the email on a Microsoft email client sees the images as attachments at the end of the email. (I'm not sure what the Mail.app composed email would look like when reading it with gmail -- would be interesting to try that).

Personally, I think this is a mis-step by Apple. I would very much like the option to format an email as HTML or as RTF when composing a new email in Mail.app for exactly your purposes. Sadly Mail.app does not give you these options like most other email clients do.

Does anyone else have any ideas about this issue? If you have a solution, please let us know!
boxlight is offline   Reply With Quote
Old Aug 28th, 2008, 03:34 PM   #3
Honourable Citizen
 
Join Date: Jul 2008
Location: toronto
Posts: 1,042
try...

no experience with this, but are you aware that there's a box on the 'attach file' box that says: send windows friendly attachments? you might try that, i.e., using the attach file command and clicking that box rather than dragging content into a message window...
mkolesa is offline   Reply With Quote
Old Aug 28th, 2008, 05:21 PM   #4
Full Citizen
 
Join Date: Mar 2008
Posts: 191
Thanks for the suggestion mkolesa, but while that option ensures attached files will be viewable by Windows users, it doesn't do anything to solve the text/photos formatting issue.

The problem is if I write an email like this:

#
"Hi, check out this photo of my dog:
[photo_of_dog]
And here's a photo of my cat:
[photo_of_cat]
And here's my car:
[photo_of_car]
See you later!"
#

The email will look like this to Outlook users,

#
"Hi, check out this photo of my dog:
And here's a photo of my cat:
And here's my car:
See you later!
[photo_of_dog]
[photo_of_cat]
[photo_of_car]"
#
boxlight is offline   Reply With Quote
Old Aug 29th, 2008, 04:21 AM   #5
Honourable Citizen
 
chas_m's Avatar
 
Join Date: Dec 2007
Location: Victoria BC
Posts: 11,781
Send a message via AIM to chas_m
I send screenshots explaining thing decked (like your example) all the time, no issues.

Are you dragging the screenshot file into the email at the cursor point?
chas_m is offline   Reply With Quote
Old Aug 29th, 2008, 09:35 AM   #6
Honourable Citizen
 
Join Date: Jul 2008
Location: toronto
Posts: 1,042
likewise...

i'll use iphoto, select a couple photos, hit the 'email' button and when the email doc opens will add whatever text i want wit no probs... i would just make sure i'm using a 'return' a couple times both before and after the photo:

"Hi, check out this photo of my dog:<return>
<return>
[photo_of_dog]<return>
<return>
And here's a photo of my cat:<return>
<return>
[photo_of_cat]<return>
<return>

etc...
mkolesa is offline   Reply With Quote
Old Aug 29th, 2008, 01:43 PM   #7
Full Citizen
 
Join Date: Mar 2008
Posts: 191
Quote:
Originally Posted by chas_m View Post
I send screenshots explaining thing decked (like your example) all the time, no issues.
Are the people reading the email also using a Mac? If so, there's no issue.

If the people reading the email is on Windows, my experience is the formatting is incorrect.

Although I have not tested it in a while -- is it possible that this problem was fixed in a software update? I will try it again later when I'm at home.
boxlight is offline   Reply With Quote
Old Aug 29th, 2008, 02:22 PM   #8
Full Citizen
 
Join Date: Feb 2005
Location: Toronto
Posts: 218
Quote:
Originally Posted by boxlight View Post
Are the people reading the email also using a Mac? If so, there's no issue.

If the people reading the email is on Windows, my experience is the formatting is incorrect.

Although I have not tested it in a while -- is it possible that this problem was fixed in a software update? I will try it again later when I'm at home.
I'm the original poster of this issue. While my correspondent is indeed on a Mac not Windows, I've now discovered he's using Thunderbird as his eMail client. Resolution of this issue may require him switching eMail clients. Or push me back to using MS Entourage.

Kind regards,
__________________
Morley Chalmers
Morley is offline   Reply With Quote
Old Aug 30th, 2008, 11:26 AM   #9
Honourable Citizen
 
chas_m's Avatar
 
Join Date: Dec 2007
Location: Victoria BC
Posts: 11,781
Send a message via AIM to chas_m
Quote:
Originally Posted by boxlight View Post
Are the people reading the email also using a Mac? If so, there's no issue.

If the people reading the email is on Windows, my experience is the formatting is incorrect.
No, this isn't true. I send such decked, graphic emails to people on all platforms all the time. No problems.
chas_m is offline   Reply With Quote
Old Aug 30th, 2008, 11:26 AM   #10
Honourable Citizen
 
chas_m's Avatar
 
Join Date: Dec 2007
Location: Victoria BC
Posts: 11,781
Send a message via AIM to chas_m
Quote:
Originally Posted by Morley View Post
I'm the original poster of this issue. While my correspondent is indeed on a Mac not Windows, I've now discovered he's using Thunderbird as his eMail client.
DING DING DING DING DING!

Yeah, Thunderbird ... nice, but not quite baked yet even after all these years ...
chas_m is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
10.5.3 Is Out! Ottawaman Anything Mac 62 May 31st, 2008 11:07 AM
Lessons learned from a GMail - PC - Mail.app transfer ajharris1970 Mac, iPhone, iPad and iPod Help & Troubleshooting 1 Mar 4th, 2008 02:16 AM
Mac Mail or Yahoo mail? Deep Blue Anything Mac 12 Mar 2nd, 2007 08:08 PM
Mail and Sympatico HELP... MacGYVER Mac, iPhone, iPad and iPod Help & Troubleshooting 5 Nov 9th, 2005 06:47 PM
Mail won't send, weird details... stillmot Mac, iPhone, iPad and iPod Help & Troubleshooting 7 Sep 29th, 2005 12:34 PM


All times are GMT -4. The time now is 12:26 AM.



Copyright © 1999 - 2012, ehMac.ca All rights reserved. ehMac is not affiliated with Apple Inc. Mac, iPod, iTunes, iPhone, Apple TV are trademarks of Apple Inc. Content Relevant URLs by vBSEO 3.6.0 RC 2

Tribe.ca: Urban living in Toronto!