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Futureshop Warranty vs apple care warranty

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Old Jan 26th, 2008, 03:00 PM   #31
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Originally Posted by TheChemist View Post

Thus far I have had my wireless keyboard replaced once, and the wireless mighty mouse replaced three times under the AppleCare plan that I purchased with my MBP.
So I guess my own complaints about bad AAPL Keyboards and Mouse are not unusual.

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Originally Posted by TheChemist View Post
Personally, I avoid spending any money at FS, their service is sub-part, the clerks are for the most part either uninformed or intentionally lying, mind you BB is heading down the same path at breakneck speeds.

I had a FS FB tell me a few years ago they had no stock on the printer I wanted even though if I looked over his head they were piled up in stock. He was trying to push me up a few models. Sorry to say, but the truth is they come from countries where lying is the norm each and every day of their lives. It means absolutely nothing to them if you confront them.

I hardly set foot in BB. They are owned by the same Iranian MF that owns FS anyway.

One of my fondest memories of FS was seeing a guy that paid top dollar for the old HP ink jet that Mac sold for 300 bucks trying to get past the entrance to return it for a DOA problem. They wouldn't even let him in the store with it and basically told him to FO and drive to Markham.

Lots of recent stories too. There's just too many suckers out there to make them change the way they do business.
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Old Jan 26th, 2008, 05:07 PM   #32
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Originally Posted by zlinger View Post
Something else to consider about AppleCare. Lets say you are travelling in the US and purchase a Mac. Your standard 90 days telephone is not affected, but the 1 yr. hardware servicing apparently is only valid at US repair depots/Apple stores. This means you will need to either send it across the border to be fixed, or get AppleCare so it can be repaired in Canada.
Not true. The Apple limited warranty is valid on the continent the Mac is purchased on. (Meaning regardless of where you bought it in North America, your coverage would be valid in both the U.S. and Canada.)
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Old Jan 26th, 2008, 05:32 PM   #33
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Lots of recent stories too. There's just too many suckers out there to make them change the way they do business.
No need to sound defeatist. I share my tales of FS with those I know. If it can make them think twice before going to FS/BB then I am glad.

I appreciate the sales that FS/BB have, but for large items, Direct Buy is very competitive.
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Old Jan 26th, 2008, 11:47 PM   #34
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My quick vote on the original post is that you are looking at an Apple package for $20 dollars more. That's not a big enough difference to go with FS.

I haven't read all the posts on this thread, dangerous move, but here's my take on the whole warranty question. I've had over 10 mac and only one warranty issue that cost about $300. So I've paid out the cost of a couple of machines and only got that back. My math and experience says that mac is a pretty safe gamble and so I haven't gone with applecare on the last two machines.

I just got a visa card that doubles warranties and intend to use that on future puchases.
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Old Jan 27th, 2008, 01:14 AM   #35
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Warranty

Dont Buy the FutureShop PSP.
They dont know how to fix it and they dont know anything
Buy the AppleCare. Is way more better than future shop and plus they are pros.
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Old Jan 27th, 2008, 02:58 AM   #37
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So where's the site called "happyhappycustomerreport.com"? The simple fact is the complainers will ALWAYS be louder than those who are happy. When's the last time you bought something, and got what you wanted, so you decided to go online and write a whole report about your happiness? Ever? Didn't think so. For every "bad report" there's 100 people who were served perfectly fine and just don't feel inclined to tell the world.

Not to mention the first link you point to is pretty much a case of "idiot consumer". I mean come on... if you're that stupid, you deserve to get played. And since you don't know the other people, for all you know they could be lying, stretching the truth, damaged the machine themselves, don't know what they're doing, ect. The beauty of the internet.

Anyway... I'm not saying Futureshop is great, just that they aren't nearly as bad as everyone thinks. I've had several repairs done over the years and, although very slow, had no problems. In one case, they just told me to go ahead and order what I needed (new keyboard and mouse) directly from Apple and they would refund me the money. But hey... whatever works for you is all good.

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Old Jan 27th, 2008, 10:21 AM   #38
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So where's the site called "happyhappycustomerreport.com"?
I tried looking for this site.....no luck ....anyway, I'm now concerned as I have bought my MBP warranty from futureshop....and after reading all this I have concern. I just hope that I never have a problem with this computer.

I usually dont buy extended warranties, the only other time I did was when I bought all my appliances from TASCO, I picked up the warranty (just in case) and the difference with them is, if I dont call anything in on the warranty, they give me a store credit for the full amount that I purchased per unit. So I guess that's better than getting nothing at the end of it eh?

I wish I can now return the warranty on my computer now. But it's past the point of no return. I just hope that if there is any issues that Future Shop will not give me any hassles.
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Old Jan 27th, 2008, 10:29 AM   #39
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Thankfully this is a FS thread and not a Canadian Tire thread. lol

I just checked the Canadian apple store, and it's $139 for Applecare. Where is everyone getting $300 ?
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Old Jan 28th, 2008, 04:52 AM   #40
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" ... I hardly set foot in BB. They are owned by the same Iranian MF that owns FS anyway. ..."

The "Iranian MF", as you put it, sold Future Shop to Best Buy, a Minneapolis, MN based, publicly traded corporation (NYSE: BBY).

Best Buy operates roughly 1100 retail stores in the US (Best Buy, Pacific Sales Kitchen and Bath Centers, Magnolia Audio and Video, and Speakeasy); Canada (Best Buy, Future Shop); and China (Jiangsu Five Star Appliance Co.).

All's not lost, though. You can still carry on your personal vendetta against Iranian Businessmen by boycotting the West Edmonton Mall or the Mall of America. Ethnically they are Armenian, but the Ghermezian brothers were Iranian citizens whose family had lived in Iran for generations before they emigrated to Canada roughly 25 years ago. They even used to call themselves Iranian but began referring to themselves as Armenian when a few years ago their plans to open a Mega-Mall in Maryland met opposition (it had to be abandoned).

According to the rumour mill, by July 1st the West Edmonton Mall will join the Mall of America in hosting an AppleStore.

" ... if you're that stupid, you deserve to get played. ..." Deserve? I think not.

" ... I just checked the Canadian apple store, and it's $139 for Applecare. Where is everyone getting $300 ? ..."

AppleCare varies in price depending on what you buy (in other words, what is being covered). For the MacBook (and MacBook Air or the older iBook) it's $C 299. You might have seen AppleCare for an Apple Display, which is about that much.
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Last edited by gordguide; Jan 28th, 2008 at 05:33 AM.
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