BACKORDER (!!!) forOffice:Mac 2008 pre-order from Super Suite Deal

Philly · Jan 17th, 2008, 10:15 AM

Last email from microsoft... REALLY pissed since the suite is available EVERYWHERE !

Microsoft Corp Order #XXXXXXXXXXXXXXX
Item ID #GZA-00006 OFFICE MAC HOME STUDENT 2008 EN DVD

The new expected ship date for your product is 3/3/2008.

If you still wish to receive this product, if available by the new expected ship date shown above, please let us know by responding to this e-mail and placing an X in front of option #1 below, or by contacting our customer service department at 866-695-0779. If you do not respond to this e-mail or contact our customer service department within 30 days, your order will be cancelled and a refund issued, if applicable.

WTF !!!! It's available everywhere !!!!

Full of BS....

benk · Jan 17th, 2008, 01:19 PM

Wow...you got it direct from microsoft? I ordered mine online from the Apple store 2 days ago and I got it today...even with standard shipping.

chas_m · Jan 17th, 2008, 03:15 PM

Really? Microsoft screwed you?? That's SO unlike them ...

Okay, sorry, I don't intend to be mean. I've never known anyone to order from MS directly when they could avoid it.

Still, at least there's a simple solution: since it's "everywhere," run out and buy one, then download the form and go from there.

The Shadow · Jan 17th, 2008, 03:21 PM

	Quote:			Originally Posted by Philly
	Last email from microsoft... REALLY pissed since the suite is available EVERYWHERE ! Microsoft Corp Order #XXXXXXXXXXXXXXX Item ID #GZA-00006 OFFICE MAC HOME STUDENT 2008 EN DVD The new expected ship date for your product is 3/3/2008. If you still wish to receive this product, if available by the new expected ship date shown above, please let us know by responding to this e-mail and placing an X in front of option #1 below, or by contacting our customer service department at 866-695-0779. If you do not respond to this e-mail or contact our customer service department within 30 days, your order will be cancelled and a refund issued, if applicable. WTF !!!! It's available everywhere !!!! Full of BS....

You wanted to order right from Microsoft...so enjoy the BS; it's part of their wonderful service.

Philly · Jan 17th, 2008, 05:01 PM

No no, you don't get it: to be able to have the Super suite deal, you HAD to go with MS.

Here what it was: I wanted a "official version" of Office 2008. To do that, you had to buy the 2004 version, send them paper work (online) and get the 2008 free of charge+shipping costs (around 10$). So here it is. I bought the 2004 on "black friday" (day after thanksgiving in the US) for 125$. Because of that, I had a 100$ rebate. So: 25$ for the 2004 version. Send MS the paperwork to get the 2008 for only the shipping costs (10$) and here it is !

Therefore 125$-100$+10$: 35$ for an official 2008 version. Quite good and really cheap. You're right, avoiding direct MS contacts is the way to go. However, this time, it was not possible.

THAT'S WHY I HAD TO GO WITH MS. So please guys, be nicer next time...

Benito · Jan 17th, 2008, 05:39 PM

	Quote:			Originally Posted by chas_m
	Really? Microsoft screwed you?? That's SO unlike them

jonmon · Jan 17th, 2008, 06:25 PM

wow that's an awesome deal!
for $35 i could wait a couple of months
you can use 2004, which is fine except it's just a tad slow

Philly · Jan 18th, 2008, 09:02 AM

That's exactly why I did it !
35$ and I'll be fine in WI-Fi hotspots... (no more message saying that this or this person have an already open version of Office 2004, bla bla bla)

MACinist · Jan 18th, 2008, 09:25 AM

	Quote:			Originally Posted by Philly
	That's exactly why I did it ! 35$ and I'll be fine in WI-Fi hotspots... (no more message saying that this or this person have an already open version of Office 2004, bla bla bla)

1) Microsoft doesn't have an online store. They direct you to other retailers.

2) You are not waiting for a full retail version that is available everywhere but rather the promotional version upgrade DVD which are two different things when it comes to fulfillment. It's down to logistics that MS has never been good at themselves. They instead contract someone to do it for them. It's like trying to get any mail in rebate - it takes forever!

dona83 · Jan 18th, 2008, 02:36 PM

I did this sort of upgrade before, I purchased Office XP for Windows and they offered a free upgrade to Office 2003 with $10 shipping. I got 2003 around 6 weeks after it was released but I didn't really care because XP worked just fine for me until then. Just be patient...