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Old Jan 1st, 2004, 10:19 PM   #1
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I've been looking into buying a new iBook for my girlfriend, but I have heard a lot of noise about the logicboards on some iBooks being really flaky.

Anyone have any firsthand experience with this problem?

This site makes apple look very bad for their treatment of iBook owners.
http://www.blackcider.com/


I personally own a 500mhz iBook and haven't had any problems with it.
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Old Jan 2nd, 2004, 01:00 AM   #2
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It's a crap shoot. My went. Hopefully Apple will do the right thing.
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Old Jan 2nd, 2004, 12:29 PM   #3
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if you get the extended warranty then there is no risk to you financially. an ibook is worth the money if you can risk the lost time due to servicing
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Old Jan 2nd, 2004, 12:34 PM   #4
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Goobernational - iBook's have been having logic board problems, but with all equipment, there is a large portion that works great, and a portion that will fail.

Unfortunatly, the G3 iBooks (too soon to know about the G4s but it reasonable to assume they've made some changes) have a higher then normal (for Apple which is quite low) amount of logic board problems.

Your best bet, make sure you buy AppleCare. Why? In case that does happen, or if something else happens to your laptop. AppleCare is most highly recommended for laptops when the price to replace something often is more then a brand new laptop.

Also remember, that although you hear of problems more often then positive ratings is because people expect it to work, and if it does, there is nothing to say. When it doesn't work, people complain (why shouldn't they?). So the percentage of problems often appears larger then in reality. The FW800 with Panther problem wasn't overly large as to amount of users, but the people who use FW800 drives were often vocal, and the resulting problem would cause people to be extremely vocal. (Let's see you be quiet after seeing your entire drive wiped).

Hope this helps some.
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Old Jan 2nd, 2004, 12:49 PM   #5
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Except, what do you do when the 3 year warranty runs out and the logic board fries, leaving you with a 1000 dollar repair? Throw it away? I thought iBooks might have a life longer than 3 years. What about the used iBooks that didn't get applecare? Are they potentially worthless?
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Old Jan 2nd, 2004, 01:08 PM   #6
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I think that if there was a list of people stating that they have had zero problems with thier ibooks then you might see the difference in numbers! there is alot more happy people than unhappy out there...I am not disagreeing with the law suit at hand, but I am sure some of the people signing the petition are signing just because....should I sign the petition just because I MIGHT have a problem with my ibook?? is this fair to Apple? how about the Negative flack all this is bringing?

Do other computer manufacturers have class action lawsuits against them? or is this just an Apple thing? I think there are a lot of BS'ers out there that will try to get anything for free. I know there are alot of people that are affected by this and it sucks but I will not sign the petition. I have applecare coverage on all my machines...Apple or not...I have extended warranty on my car too...

If my ibook died tomorrow so be it...apple will fix or replace it...If it died three years from now I might be upset but I don't think I would jump on the bandwagon to sue my favorite company!!

I guess we will see what 2004 for brings for APPLE and it's LOYAL customers

Just my thoughts on this ibook thing...
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Old Jan 2nd, 2004, 01:21 PM   #7
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So if I'm mad that my iBook is affected by this defect, I'm not "loyal"?

I think a list of unaffected users means absolutely zero to affected users. And I don't care what Dell's stats are. That doesn't fix the problem. If you spend 2300 dollars on a laptop, I would guess you might want the laptop to last longer than the 3 year warranty. Correct?

Apple should simply guarantee the iBooks from this defect. If the numbers were really that small then there shouldn't be any problem with that. Right?
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Old Jan 2nd, 2004, 01:32 PM   #8
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groovetube - There is a much higher chance that you will get a working iBook then one that has problems. Much higher. Also, it is reported that Apple is replacing Logic Boards outside of warranty for free. It may be a flaw, but it is in the minority of iBooks shipped.

Also, as far as I can see (correct me if I'm wrong), imactheknife is most obviously complaining about the people who are not affected by the problem, but jump onto the bandwagon to bad mouth Apple and get a nice $100 coupon off their next Apple purchase.

If you were affected, you should complain, but people who join in just because annoy some people enormously. The worst part is that Apple hasn't come up with an official stand on the iBook issue.

The possible iPod Battery lawsuit has a lot of people ticked off at people's stupidity. In news stories the two are both mentioned, so it is very possible the "anger" felt towards the stupidity of people to sue Apple because their battery does what a battery does (eventually dies) falls over to be associated with the iBook issue also. Should they do that? No, but it does happen.

If you want the iBook, go and buy the iBook. Then you buy AppleCare to cover your rear end in case. It is only a minority of people who are experiencing the problems, and if there is a problem, phone them and pester them. It is their job to make good products, not bad ones.
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Old Jan 2nd, 2004, 01:44 PM   #9
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I agree that it is annoying to see people who aren't affected by problems whine or want something for free. Given the problems I've experienced, the uberloud windtunnel MDD that I got from a totally unresponsive retailer who boasts about their customer service but wanted to charge me an hourly rate just to look at it even though it was only 2 months old, and the iBook with the failing logic board, it is testament to the beauty of the Apple world that I haven't gone back to the dark side. I love OS X and I hope for better days in the form of a G5. So I apologize if I got it wrong, I just have seen too many people invalidate the real problems I've had, mostly Apple, who after many many phone calls continues to stonewall me. So yea, for someone like me it's actually doubly annoying to see people with no real problem jumping on the band wagon.

[ January 02, 2004, 02:01 PM: Message edited by: groovetube ]
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Old Jan 2nd, 2004, 02:02 PM   #10
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I am not saying your not loyal..not in the slighteset...I am saying there are more people out there that will jump on the bandwagon just because they can even if thier not affected...this whole petition is like a disease and with all the negativity around it, it is spreading fast like cancer across the web. This is what gets people all pumped up to jump aboard the I HATE APPLE wagon.

Some of these people who had years of good computers from Apple all of a sudden have a bad one and they go off the deepend and say Apple is a S@%! company! give me a break! one computer ruins everything for some people.. I have had my share of complaints with apple but rest assured I have never wanted file a suit against them, or bad mouth them across the whole internet. I am against people who abuse the system.

If I bought an Apple (my first mac) and it croaked in the first 6 months I might be peeved, but I don't think it would make me hate the company. If the ibook died after the warranty expired or shortly afterwards then I would be upset, but I also HAD the OPTION to purchase APPLECARE YES?? Apple and every other manufactuer out there gives you warranty for a year usually....do they guarantee the item for ten years ?? NO the answer is NO so maybe before you buy your next computer from DELL, Gateway, Apple , or whomever make sure you get it in writing that they will make DAMN SURE your computer will live at least 5 years without problems.

I am not saying either that this whole thing is unjustified, but my stance is I want apple to be around for some time to come. These lawsuits only make the Company look really bad even if Apple recalls all ibooks, or gives you a shiny new one guess what?? Apple will always have a Bad reputation over this..bad carma whatever you call it. If your shiny new mac breaks....guess what you will be right back there bad mouthing Apple again and again...

regards, Mark

[ January 02, 2004, 02:19 PM: Message edited by: imactheknife ]
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