(Please be aware that I know this is not a BIG deal in the grand scheme of things. I need to vent and ask questions. Thank you all in advance for not responding with "You need to take it easy, man." posts)
I've had it!
I ordered my iPod nano last Wednesday evening.
I paid for expedited shipping.
It left Apple on Friday morning.
Apple decided to use Purolator rather than FedEx.
Purolator has no record of the package.
How is this expedited? Others have had their iPod nano's delivered yesterday via FedEx.
Anyone else have their expedited Purolator deliveries take this long?
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ALirio
(Possibly the world's shortest four-sylable name!)
I feel your pain too, though I've never had a real problem with Purolator. That said, I definitely prefer FedEx.
For future reference, by all accounts, paying for expedited shipping is rarely worth it. I've always had amazing service getting stuff from Apple really quickly with just their regular shiping.
Hope your nano arrives soon and your pain turns to joy
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Spoke to someone at Purolator. He told me my tracking number CANNOT be a Purolator number. He said he's never seen a Purolator tracking number begin with MAN before.
Called Apple, they too have never heard of a Purolator tracking number beginning with MAN.
Two possibilities: Not Purolator or wrong tracking number.
I hate not knowing what is going on... FedEx has spoiled me with great service, delivery times, and tracking...
Spoke to someone at Purolator. He told me my tracking number CANNOT be a Purolator number. He said he's never seen a Purolator tracking number begin with MAN before.
Called Apple, they too have never heard of a Purolator tracking number beginning with MAN.
Two possibilities: Not Purolator or wrong tracking number.
You were owned with that mistake. I feel your pain.
Typically, I've gotten fairly decent service via Purolator, though like others, I prefer FedEx's service overall.
__________________ ACMT Mac mini (Mid 2011) 2.7 GHz i7, 8GB RAM, Crucial M4 256GB SSD + 500GB + 1TB FW800 OWC Mercury Elite Pro mini iPhone 4S • iPod nano 8GB • Sound System Audio Engine A2 • Display UltraSharp U2412M 24"
Do you know where your package is coming from? If it's Purolator, I'll guess the package originated in Canada as 'Sooner-or-Later' does not have its own infrastructure in the US. They use agents, AFAIK and they did have dealings with DHL on the US side, but that relationship may be coming to an end as DHL is heavily entering the Canadian market. Expedited shipping should be 1-2 days max...after shipping.
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An email from Apple last week told me it was coming from Elk Grove, CA in the USA.
An Apple employee told me yesterday that it shipped from Johnstown, PA.
Either way, I'm starting to hope it misses the 3-6 business days claim from Apple so I can get a refund on my 13$ for expedited shipping and maybe even something else for my pain and suffering...
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ALirio
(Possibly the world's shortest four-sylable name!)
My Mac Mini took 7 days to arrive since its "Shipping" date from California. Blame four days to go from the Apple drop off to the airport 90km away. Took a few days vacation in Nashville, then I had it the next day. I was annoyed I paid $27 for expedited shipping as well.
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