Looking for advice
A little while ago My wife bought me a G5 1.6 and according to the store I was eligible for the up to date program so I sent away the fax and recieved the dvd.
But sensei had been reading the forum and I realized that I needed the cd's. I sent back the dvd ,more money and waited. The other day a letter comes that I am not eligble for the media exchange. Phoning Apple (a painful story in itself ) I am told Apple produced no units that Qualified for the media exchange . Pause then who I say qualifies for the media exchange. Vast silence.
When the rep recovers she tells me my situation will be escaled and I will have an answer Monday.
What do you think do I stand a chance for the cd's at the least i want my money back(better yet the dvd).