Steve Jobs - Action Man

diemodern · Apr 19th, 2005, 10:03 AM

I posted this earlier in a mac mini related thread ... thought the rest of you might find this interesting.

Two weeks ago - after 8 weeks of waiting for my mac mini (1.4/airport/BT/512), and numerous phone calls to Apple - I decided to send an email to numerous Apple accounts - Steve Jobs being one of them (5 variations of his name, initials etc @apple.com).

Well, three days later, I received a call from Apple head office. They were asked to follow up on an email Steve Jobs received.

Too funny.

Although my email was fairly civil, I did do a bit of bashing regarding reseller orders vs online orders.

They went through the details of my email and assured me there were others in my position, however it was quite a long wait and they understand my frustration. They would look into it and get back to me - but from their records, it seemed like the following Tuesday, I'd have my mini.

Tues came ... then Weds, Thurs, Fri .. nothing ... and I heard nothing back. So, this past Friday - I called again, found the person I'd been talking with and he was very surprised that I had not received my mini or heard back from Apple. He was very apologetic and said that I would have my mini this week - and they would make it up to me - by upping my RAM from 512 to 1GB and throw in a bluetooth mouse to boot. Not bad.

Looks like I'll be getting my mini this week ... after 10+ weeks! With a gig of RAM and BT to boot! Just goes to show ... A LOT of persistance pays off (and the fact that Steve Jobs asked them to follow up - or whoever reads his emails)

But, I still don't have my mini.

farfisa · Apr 19th, 2005, 10:58 AM

Okay, let's have it--what was the winning email address?

MannyP Design · Apr 19th, 2005, 11:01 AM

Isn't it iCEO@apple.com? That worked for me... but that was a little over 5 years ago.

diemodern · Apr 19th, 2005, 11:08 AM

	Quote:			Originally Posted by farfisa
	Okay, let's have it--what was the winning email address?

Let's see ... I sent it to steve, stevejobs, sjobs, sj and jobs @apple.com and @mac.com

Which one was it? Probably the most obvious one: Steve@apple.com

Chealion · Apr 19th, 2005, 05:42 PM

FWIW, Steve's public email address is steve@mac.com (Which is why their demos of .Mac have steve as their demo model. After all, he even has his resume on there!)

autopilot · Apr 19th, 2005, 08:01 PM

guaranteed his minions read it and then forward the good stuff on to him. can you believe how much spam and abuse that address would get??!!!

mactrombone · Apr 19th, 2005, 08:52 PM

Yeah, but doesn't the "junk" button on Steve's Mail program look after all that stuff. (He says, tongue planted firmly in cheek.)

lol

jicon · Apr 20th, 2005, 09:07 AM

Well, step in to the office to find a phone message from Apple Canada concerning my email to Mr. Jobs yesterday.

Maybe my DVI issue on my mini will get resolved afterall?

diemodern · Apr 20th, 2005, 09:20 AM

	Quote:			Originally Posted by jicon
	Well, step in to the office to find a phone message from Apple Canada concerning my email to Mr. Jobs yesterday. Maybe my DVI issue on my mini will get resolved afterall?

Good stuff. Glad to see it worked for you too!

lindmar · Apr 20th, 2005, 10:10 AM

	Quote:			Originally Posted by jicon
	Well, step in to the office to find a phone message from Apple Canada concerning my email to Mr. Jobs yesterday. Maybe my DVI issue on my mini will get resolved afterall?

wow...

this is unreal....

Apr 19th, 2005, 10:03 AM	#1
diemodern Full Citizen Join Date: Mar 2005 Location: Toronto Posts: 117	Steve Jobs - Action Man I posted this earlier in a mac mini related thread ... thought the rest of you might find this interesting. Two weeks ago - after 8 weeks of waiting for my mac mini (1.4/airport/BT/512), and numerous phone calls to Apple - I decided to send an email to numerous Apple accounts - Steve Jobs being one of them (5 variations of his name, initials etc @apple.com). Well, three days later, I received a call from Apple head office. They were asked to follow up on an email Steve Jobs received. Too funny. Although my email was fairly civil, I did do a bit of bashing regarding reseller orders vs online orders. They went through the details of my email and assured me there were others in my position, however it was quite a long wait and they understand my frustration. They would look into it and get back to me - but from their records, it seemed like the following Tuesday, I'd have my mini. Tues came ... then Weds, Thurs, Fri .. nothing ... and I heard nothing back. So, this past Friday - I called again, found the person I'd been talking with and he was very surprised that I had not received my mini or heard back from Apple. He was very apologetic and said that I would have my mini this week - and they would make it up to me - by upping my RAM from 512 to 1GB and throw in a bluetooth mouse to boot. Not bad. Looks like I'll be getting my mini this week ... after 10+ weeks! With a gig of RAM and BT to boot! Just goes to show ... A LOT of persistance pays off (and the fact that Steve Jobs asked them to follow up - or whoever reads his emails) But, I still don't have my mini. __________________ "You realize the sun doesn't go down, It's just an illusion caused by the world spinning round" 1.42 mini 1024/Superdrive/AP/BT/iSub - 2G iPod (10GB) www.hello-sunshine.com

Apr 19th, 2005, 10:58 AM	#2
farfisa Full Citizen Join Date: Nov 2003 Location: Toronto Posts: 661	Okay, let's have it--what was the winning email address? __________________ "I've been known to have a drink to celebrate falling down."--Carolyn Mark

Apr 19th, 2005, 11:01 AM	#3
MannyP Design Honourable Citizen Join Date: Jun 2000 Location: New Brunswick Posts: 6,384	Isn't it iCEO@apple.com? That worked for me... but that was a little over 5 years ago. __________________ Manny \| Graphic Designer Vote for Manny and Laura in the Sony Bloggie Video Facebook Contest!

Apr 19th, 2005, 05:42 PM	#5
Chealion Public Servant Join Date: Jan 2001 Location: Calgary Posts: 6,918	FWIW, Steve's public email address is steve@mac.com (Which is why their demos of .Mac have steve as their demo model. After all, he even has his resume on there!) __________________ Chealion the one, the only, and pleased to be at your service. =) Forum Rules \| Classifieds Rules I still remember Macnutt.

Apr 19th, 2005, 08:01 PM	#6
autopilot Honourable Citizen Join Date: Dec 2004 Location: toronto Posts: 1,205	guaranteed his minions read it and then forward the good stuff on to him. can you believe how much spam and abuse that address would get??!!! __________________ 14' ibook g4, 1.33 ghz, 768 ram, AX \| pink ipod mini \| blueberry 300 mhz ibook

Apr 19th, 2005, 08:52 PM	#7
mactrombone Full Citizen Join Date: Nov 2004 Location: Cambridge Posts: 359	Yeah, but doesn't the "junk" button on Steve's Mail program look after all that stuff. (He says, tongue planted firmly in cheek.) lol

Apr 20th, 2005, 09:07 AM	#8
jicon Honourable Citizen Join Date: Jan 2005 Location: Victoria, BC Posts: 1,147	Well, step in to the office to find a phone message from Apple Canada concerning my email to Mr. Jobs yesterday. Maybe my DVI issue on my mini will get resolved afterall?

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