Lightning hit my iMac! Friday the 13th - ehMac.ca
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Old Jul 18th, 2012, 04:06 AM   #1
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Lightning hit my iMac! Friday the 13th

Hey guys,

On friday the 13th, lightning hit my neighbors house on the corner of the eavesthrough closest to my wife's "playroom".

It zapped:
- my VoIP box in the basement
- a 5 port switch in the room
- the Ethernet port on my canon mfc4270 printer in the room
- port 3 on my gs748 switch in the basement
- worst of all it rendered the Ethernet port on my wifes 27" 2.8 quad iMac 100Mb only (will NOT connect at gigabit speed)

So I called my home insurance provider and they're giving me the expected runaround (co-operators) and with a $1000 deductible Its probably not going to be worth it.

- VoIP box has already been swapped by my provider
- in the middle of getting the 5port replaced by net gear
- the gs748 is a refurb so no warranty swap available (who knew?)
- the printer is WAY out of warranty
- warranty on the iMac expired in May!!! D'oh!

Maybe some of you can help me with some questions:
1. What's a replacement logic board for an iMac cost? I can very likely replace it myself via ifixit.
2. If insurance cuts me a cheque what happens to the old equipment?

This is the first Friday the 13th I can ever recall something weird happening. I choose to see the lightning as a good omen. C'mon lotto max!
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Old Jul 18th, 2012, 08:44 AM   #2
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Quote:
Originally Posted by Mckitrick View Post
Hey guys,

On friday the 13th, lightning hit my neighbors house on the corner of the eavesthrough closest to my wife's "playroom".

It zapped:
- my VoIP box in the basement
- a 5 port switch in the room
- the Ethernet port on my canon mfc4270 printer in the room
- port 3 on my gs748 switch in the basement
- worst of all it rendered the Ethernet port on my wifes 27" 2.8 quad iMac 100Mb only (will NOT connect at gigabit speed)

So I called my home insurance provider and they're giving me the expected runaround (co-operators) and with a $1000 deductible Its probably not going to be worth it.

- VoIP box has already been swapped by my provider
- in the middle of getting the 5port replaced by net gear
- the gs748 is a refurb so no warranty swap available (who knew?)
- the printer is WAY out of warranty
- warranty on the iMac expired in May!!! D'oh!

Maybe some of you can help me with some questions:
1. What's a replacement logic board for an iMac cost? I can very likely replace it myself via ifixit.
2. If insurance cuts me a cheque what happens to the old equipment?

This is the first Friday the 13th I can ever recall something weird happening. I choose to see the lightning as a good omen. C'mon lotto max!

If you purchased your iMac by credit card, you may be in luck. Check the fine print, for many (most?) credit cards will double the standard mfg's warranty.

Two summers ago, my 24" Aluminum iMac's video crapped out one month after the basic Applecare expired. I called Visa, followed their direction, and the repair was completed and paid for with minimal pain.
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Old Jul 18th, 2012, 11:02 AM   #3
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First, I agree about checking your credit card coverage!

Second, new from Apple that logic board is $1300+, on exchange it's about $600+.
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Old Jul 18th, 2012, 12:17 PM   #4
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Quote:
Originally Posted by Mckitrick View Post
Hey guys,

On friday the 13th, lightning hit my neighbors house on the corner of the eavesthrough closest to my wife's "playroom".

It zapped:
- my VoIP box in the basement
- a 5 port switch in the room
- the Ethernet port on my canon mfc4270 printer in the room
- port 3 on my gs748 switch in the basement
- worst of all it rendered the Ethernet port on my wifes 27" 2.8 quad iMac 100Mb only (will NOT connect at gigabit speed)

So I called my home insurance provider and they're giving me the expected runaround (co-operators) and with a $1000 deductible Its probably not going to be worth it.

- VoIP box has already been swapped by my provider
- in the middle of getting the 5port replaced by net gear
- the gs748 is a refurb so no warranty swap available (who knew?)
- the printer is WAY out of warranty
- warranty on the iMac expired in May!!! D'oh!

Maybe some of you can help me with some questions:
1. What's a replacement logic board for an iMac cost? I can very likely replace it myself via ifixit.
2. If insurance cuts me a cheque what happens to the old equipment?

This is the first Friday the 13th I can ever recall something weird happening. I choose to see the lightning as a good omen. C'mon lotto max!
Sorry I have got to ask how is it the insurance companies problem your house electronics got fried from an lighting strike? Or even for that matter the product manufacture?
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Old Jul 18th, 2012, 12:27 PM   #5
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Ummmm that is what insurance is for - this kind of event.

The problem for the OP is value - even on exchange the motherboard is iffy proposition and it's hard to pinpoint everywhere that is impacted.

Bad luck and Friday the 13th as well.!!!!

It does point out one aspect another client learned also from a lighting strike.

Have a back up drive disconnected and parked in a closet or some such.

Lighting can take out everything and UPS are often no protection.
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Old Jul 18th, 2012, 12:38 PM   #6
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Insurance is insurance, isn't it?

If it's just the ethernet port, connect via wireless. Saves you $1500.


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Sorry I have got to ask how is it the insurance companies problem your house electronics got fried from an lighting strike? Or even for that matter the product manufacture?
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Old Jul 18th, 2012, 12:43 PM   #7
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I'mnnot sure what gen the iMac is, but if it supports Thunderbolt, it may be simpler to just get a Tbolt Gigabit Ethernet adapter.
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Old Jul 19th, 2012, 03:15 AM   #8
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Quote:
Originally Posted by Mckitrick View Post
Hey guys,

On friday the 13th, lightning hit my neighbors house on the corner of the eavesthrough closest to my wife's "playroom".

It zapped:
- my VoIP box in the basement
- a 5 port switch in the room
- the Ethernet port on my canon mfc4270 printer in the room
- port 3 on my gs748 switch in the basement
- worst of all it rendered the Ethernet port on my wifes 27" 2.8 quad iMac 100Mb only (will NOT connect at gigabit speed)
...

Hmmm... I guess you weren't home to unplug the Mac(s) and/or any other expensive electronic device regardless of any UPS or super protecting power bar, which is still a recommended procedure - IF the nearby lightening strike was really the cause of the problem.

And if a good super protecting power bar/UPS was being used, most companies also have an insurance type policy in place to replace or compensate for at least some damage for any connected devices.

A nearby single lightening strike has a few million volts that Mother Nature want's to dissipate as fast as possible and she has no mercy for any electronic devices, or even any nearby humans or animals etc.

We had a recent cloud to cloud type lightening storm but I decided to shut down and disconnect our Macs regardless (I forgot the TV and Stereo setup).

The next day I discovered and was surprised that the Hydro switch station just to the north of us and two to the south of us got hit and some were not back up until much later the next day, so I guess it wasn't just a cloud to lightening storm.

So I guess the best procedure during any lightening storm is to disconnect any hydro connected electronic device, and that also includes any cable or telephone wired type connections.
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Old Jul 19th, 2012, 04:09 AM   #9
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Joker Eh - LOL! Are you a homeowner? If so, take a look at what your policy covers. Lightning should be in there.

dtaylor - I've got the Amex Pt route and placed a claim through them. Going to the Apple store on Friday for a Genius appointment to get an official repair estimate. Hopefully the claim pans out. Based on what G-mo said, I'm almost certain that the repair will be higher than the unit itself as I picked up a refurb 27" from apple.ca for $1369 plus tax.

HowEver - The Ethernet port isn't working at all now. Wifi works though! I'd rather get this fixed while I can. As MacDoc mentioned there may have been other components that have been compromised as a result.

pm-r - Everything was powered off in the room and attached to a UPS. What I *think* might have happened is that the Netgear FS105 switch in the room somehow absorbed some of the energy (likely because it's a metal box) because anything connected to it via ethernet was damaged (i.e. main switch, iMac, Printer).

Still haven't heard back from Co-Operators. I'm expecting disappointment on that front.
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Old Jul 19th, 2012, 09:04 AM   #10
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You'd rather fix the most expensive component of a computer than use wifi? Um, okay.

Also, keep in mind that however reasonable a suggestion, some people sell computers and parts.




Quote:
Originally Posted by Mckitrick View Post

HowEver - The Ethernet port isn't working at all now. Wifi works though! I'd rather get this fixed while I can. As MacDoc mentioned there may have been other components that have been compromised as a result.
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