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Old Jun 20th, 2012, 07:49 AM   #11
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Two things immediately spring to mind:

1) Do you have a wireless router with a nice strong password and WPA2 encryption? Someone could be stealing your wifi. I realize you said no one else is using your network but I'm curious as to how that's been established.

2) Dropbox
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Old Jun 20th, 2012, 07:54 AM   #12
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Is it possible that Bell is wrong? They have been known to make mistakes.
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Old Jun 20th, 2012, 08:35 AM   #13
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Is it possible that Bell is wrong? They have been known to make mistakes.
as I mentioned before.. turn your modem off and unplug it over night.. that will cause the cache to clear and re sync with your provider - this did happen to me with rogers and after I DID THIS, i have had a bill greater than 25 GBs of bandwidth.. lucky for me I have 100GB cap but couple of months was 60 and 70GBs and I phoned them to complain..

Since that time I keep my eye on my logs and run my own bandwidth meter within my router, as I no longer trust rogers.
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Old Jun 20th, 2012, 11:57 AM   #14
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Is it possible that Bell is wrong? They have been known to make mistakes.
NEVER!
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Old Jun 20th, 2012, 05:14 PM   #15
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NEVER!
^^
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Old Jun 20th, 2012, 07:07 PM   #16
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Originally Posted by G-Mo View Post
Reinstalling your OS isn't going cause your UPLOAD to increase. Lol!

Done any torrent downloading? Left it seeding afterwards? Popular item?
I had kind of forgotten about this, but about a year ago, I played around with Frostwire. I downloaded part of a movie and an exercise video. Then forgot all about it until yesterday when I did a search for torrents and found them. Would someone be able to access those files even when Frostwire is not open?? Sorry, I don't really understand how torrents work.
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Old Jun 20th, 2012, 07:20 PM   #17
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Originally Posted by cap10subtext View Post
Two things immediately spring to mind:

1) Do you have a wireless router with a nice strong password and WPA2 encryption? Someone could be stealing your wifi. I realize you said no one else is using your network but I'm curious as to how that's been established.

2) Dropbox
Good question. I think it's a strong password (?) -- combination of 10 letters and numbers. I checked and the encryption is actually set to WEP. I'm not 100% positive, but I'm pretty sure that it was set to WPA2 before. We've been having ongoing speed issues on and off (sometimes slowing to 1MB!). I've called Bell about it for several months and their solution is typically to unplug and replug the modem. The last time, which was about a month ago, the tech had me reset everything and create a new network name and password. I'm pretty sure that he had me change it from WPA2 to WEP. No idea why. I didn't realize until looking it up now and realized that WEP is not as secure. Do you think that's the problem?? Kind of a coincidence that the encryption was changed a month ago and that's when we began having issues with massively increased upload usage. Should I just go ahead and change it to WPA2?

As for how they checked, I think all they did was to check and see how many devices we have (3) and then checked and saw that 2 devices were using the network. I'm not sure if there was anything else that happened but that seemed to be about the gist of it.

Sorry, I've never used Dropbox.
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Old Jun 20th, 2012, 07:21 PM   #18
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I had kind of forgotten about this, but about a year ago, I played around with Frostwire. I downloaded part of a movie and an exercise video. Then forgot all about it until yesterday when I did a search for torrents and found them. Would someone be able to access those files even when Frostwire is not open?? Sorry, I don't really understand how torrents work.
I am not sure how frost wire works but make sure your port is closed in the router and turn off any file sharing you might of enabled for that service.
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Old Jun 20th, 2012, 07:31 PM   #19
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NEVER!
Yes never!! LOL The initial customer service rep that I spoke to started talking to me like I was 12, lecturing me about how 'everytime you use the internet, your'e always uploading and downloading, bla bla bla...." But that doesn't explain how my upload usage is 25x what it normally is and 10 GB higher than my download usage. She just kept repeating the same thing so I asked to be transferred to someone else.
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Old Jun 20th, 2012, 07:33 PM   #20
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Originally Posted by macintosh doctor View Post
as I mentioned before.. turn your modem off and unplug it over night.. that will cause the cache to clear and re sync with your provider - this did happen to me with rogers and after I DID THIS, i have had a bill greater than 25 GBs of bandwidth.. lucky for me I have 100GB cap but couple of months was 60 and 70GBs and I phoned them to complain..

Since that time I keep my eye on my logs and run my own bandwidth meter within my router, as I no longer trust rogers.
Do you mean doing this nightly or as a one time fix? How do you check the logs?
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