I finally got my box today but I am a little confused. It arrived by UPS and the instructions say to drop it off or call UPS but the EZ label says FedEx Ground on it. Has anyone come across this? Will the UPS Store still accept it?
I got the box today too and the chatty UPS guy asked why he was running all over delivering empty boxes. I explained about the recall and he said I should call FedEx when I'm ready to send it back.
He said he's ad a few people call him and he can't pick them up. It has to be FedEx.
I got the box today too and the chatty UPS guy asked why he was running all over delivering empty boxes. I explained about the recall and he said I should call FedEx when I'm ready to send it back.
He said he's ad a few people call him and he can't pick them up. It has to be FedEx.
Thanks for the reply. Before I saw your post I called Apple Support and they told me that someone put the wrong labels on - the rep seemed pretty familiar with the issue so I guess I wasn't the first person to call. She said that it definitely has to be FedEx.
Apple has had my old Nano for 18 days now - and the status is still "Product replacement pending" - looks like they're getting more demand than they have supply....?
And in Nova Scotia, at least, it was UPS that did the delivery and pickup...
I'm pretty much the same as CubaMark. Mine has been this:
"Step 3 Return
November 22, 2011: Product replacement pending"
I doubt we'll see them by Christmas.
Norm
I'm not going to send mine back until after te New Year when things slow down. I'm in no hurry and maybe they'll run out of old ones to replace and start giving credit toward purchase of a new one.
Let's see how long it takes for this rumor to hit the front page. 3.....2....1
Apple may have run out of refurbished first-generation units, and might be shipping current generation units as replacements.
Quote:
Several MacRumors readers have indicated that their replacement shipments are due to be delivered on Wednesday, and at least one comment has been posted from a reader claiming to have received their replacement Monday evening, and that it indeed was a current-gen nano.