Updating iPad to IOS5 DELETED ALL apps and content! - ehMac.ca
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Old Oct 12th, 2011, 09:09 PM   #1
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Updating iPad to IOS5 DELETED ALL apps and content!

Despite backing up and syncing before updating, the update wipes your iPad clean and gives it to you as a new iPad with IOS5 installed after the update.

Tried to SYNC in order to restore my apps and content, but this failed to restore anything.

Am now using RESTORE to hopefully revert to before stupidly updating to IOS5.

Beware.
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Old Oct 12th, 2011, 09:19 PM   #2
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Did you have the iPad setup for manual manage apps and media?

Z.
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Old Oct 12th, 2011, 09:21 PM   #3
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Mine didn't do that. After the update, it restored all of my apps and data. You didn't unplug it too soon, by any chance?
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Old Oct 12th, 2011, 09:25 PM   #4
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Quote:
Originally Posted by zarquon View Post
Did you have the iPad setup for manual manage apps and media?

Z.
Uncertain.

It sounds like you're suggesting there were settings in my system that caused this to happen. No doubt.

But there was nothing on screen in the update process that warned me this would happen in any way that a non-geek like myself would understand.

Suggestions on how to undo the damage would be appreciated, though. I use my iPad for business and I wasn't expecting to spend this evening trying to revert this update in order to be employable in the morning.

I just thought I'd post my experience here so others don't go through the same aggravation. Thanks.
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Old Oct 12th, 2011, 09:27 PM   #5
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Originally Posted by hayesk View Post
Mine didn't do that. After the update, it restored all of my apps and data. You didn't unplug it too soon, by any chance?
Nothing on screen said I shouldn't unplug. Indicated that the update had completed and I was ready to go.

iPad gave me all the set up info for iCloud, etc. But once that all finished, there were no apps or content other than factory apps.

I assume this happened because Sync Apps was unchecked? (Yet that is ALWAYS checked whenever I sync my iPad. Did I uncheck it? Not that I know of.)

When will I learn not to update on the first day of release?
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Old Oct 12th, 2011, 09:41 PM   #6
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You probably pulled it too early. When I updated, the iPad it said it was ready to rock, but if you looked at the iTunes window it was still doing quite a bit of work restoring apps, contacts and mail.

Perhaps revert to your backup before you updated to iOS 5.
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Old Oct 12th, 2011, 09:45 PM   #7
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Apparently I'm not the only one who didn't get it. Googling this brings up a LOT of chatter on the internet about the update deleting apps without warning.
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Old Oct 13th, 2011, 01:44 AM   #8
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Well my iPad 2 is STILL plugged in and has been since my iOS 5 upgrade and it STILL wiped everything. I will not upgrade my iPhone until I get to the bottom of this

Another first day fail...
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Old Oct 13th, 2011, 01:56 AM   #9
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I found that reconnecting my iPad and making sure sync apps is selected, (as well as every other pertinent tab in iTunes is checked for whether you want it or not, like email accounts and calendars, etc), gets the apps back. Data remains lost and must be reloaded.

The big problem is that there was data in apps that is permanently lost because it wasn't backed up by iTunes - despite me choosing to according to the update screens.

I can't believe Jobs' would have let this happen. At least I like to believe that. Doesn't bode well, though.
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Old Oct 13th, 2011, 02:00 AM   #10
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Well if I go to iTunes Store I found that it still has all the apps I purchased...as always has been the problem with Apple unfortunately an ugly stain, is that they always want to assume all music you have on your device is stolen or pirated. I have quite an extensive CD collection for years that I have copied over to iTunes. All my music is still gone that I transferred over (about 800 songs). Looking for a way to get that back if possible.

You have to get apps directly from Apple so there is no issue there but, the music you brought in yourself--seems like I'm hosed for the moment...
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