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Old Aug 11th, 2011, 03:52 PM   #1
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replace iPad 2?

We have a new Apple store opening up in Waterloo this saturday, it will be nice to have another dealer around. Now I have an iPad 2 which has back light bleeding which is starting to bug me, at first I didn't mind, but the more I see it, the more I don't like it. Can an Apple store swap right on the spot? I know with Carbon they would have to send it away, then wait for a replacement to come. One of my hesitations of going through Apple or carbon is being without an iPad for a few days as I use it daily.

Can an apple store do this or do I still need to contact Apple and go through that whole process?
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Old Aug 11th, 2011, 04:05 PM   #2
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The Apple store will do it directly. If they don't have stock, they will call you when they do (usually a day or two) and then bring your iPad it and they'll swap it.
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Old Aug 11th, 2011, 04:09 PM   #3
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Quote:
Originally Posted by Rounder View Post
The Apple store will do it directly. If they don't have stock, they will call you when they do (usually a day or two) and then bring your iPad it and they'll swap it.

Thats what I was hoping for, thanks.
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Old Aug 11th, 2011, 04:10 PM   #4
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If you're going to the new Apple store make sure you set up a genius appointment before going. They will still see you if they can but you might have to wait longer.
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Old Aug 11th, 2011, 04:12 PM   #5
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Quote:
Originally Posted by jhuynh View Post
If you're going to the new Apple store make sure you set up a genius appointment before going. They will still see you if they can but you might have to wait longer.
Yes I forgot to mention that. Book an appointment
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Old Aug 11th, 2011, 04:28 PM   #6
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I have booked a genius appointment before for my sister in Vancouver, the whole setup was dead easy and efficient, will be doing the same for sure this time to.
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