Warning to Telus users: Port # to Rogers lose texting

cultclassic · Sep 27th, 2009, 09:44 AM

Warning to Telus users.

I ported my # from Telus to Rogers on Sept 21st, and lost the ability to text to Telus users. Rogers has informed me that this is a known issue, and they are working on it. The problem is only impacting users who are porting their numbers. If you get a new # there is no issue.

As you can imagine, this was extremely frustrating to be sold a plan with such a major known issue. If you are considering porting your # make sure Rogers has this issue resolved. Supposedly it could take weeks!

t2t2 · Sep 27th, 2009, 09:54 AM

wow that sucks...i was about to get an iphone with telus number..
thanks for the warning

HowEver · Sep 27th, 2009, 10:15 AM

The problem is related to the number not being fully ported for 30 days. After that, the problem disappears and you'll be fine.

bsenka · Sep 27th, 2009, 03:52 PM

Also make sure that the area code is included in all the numbers you text to, even if they are local numbers. I'm on Telus, and If I don't add the area code, Rogers users will never get my texts.