Smashed 3G screen - best options?

Adrian. · Jul 3rd, 2009, 08:54 PM

I smashed my 3G glass part of the screen. The touch features still work fine, so I am not too worried. The phone is still under warranty. I know I can't claim it because it is physical damage. But what is the best route to get some new glass on there? Apple Store, iRepair.ca or a certified Apple shop?

Thanks!

Also, how much of a cost am I looking at here?

monokitty · Jul 3rd, 2009, 08:57 PM

iRepair.ca. Apple Stores will probably charge you full price for a new iPhone (laughable), and independent Apple Resellers do not repair iPhones. A guy I work with smashed his iPhone screen as well, and I believe (though I don't remember for 100% sure), that iRepair wanted around $200 to repair it.

Adrian. · Jul 3rd, 2009, 09:05 PM

	Quote:			Originally Posted by Lars
	iRepair.ca. Apple Stores will probably charge you full price for a new iPhone (laughable), and independent Apple Resellers do not repair iPhones. A guy I work with smashed his iPhone screen as well, and I believe (though I don't remember for 100% sure), that iRepair wanted around $200 to repair it.

They want $149.00. I think is a little bit ridiculous. It is just the glass, but they replace the digitiser and everything to reduce labour/time costs.

Would Rogers be of any help?

BlackViper · Jul 3rd, 2009, 09:09 PM

Apple - Support - iPhone - Service FAQ

I see the price went down, when i broke my 16GB 3G last fall it was 329.

Adrian. · Jul 3rd, 2009, 09:10 PM

Will using iRepair.ca void my warranty?

CanadaRAM · Jul 3rd, 2009, 09:14 PM

	Quote:			Originally Posted by Adrian.
	They want $149.00. I think is a little bit ridiculous. It is just the glass, but they replace the digitiser and everything to reduce labour/time costs. Would Rogers be of any help?

Err.. the touch digitizer is part and parcel of the glass, and it take a considerable amount of time and effort to disassemble -- they are NOT designed to be repairable. I have done it - the part cost $55 and it took 2 hours of work to R&R. $149 is a bargain.

Adrian. · Jul 3rd, 2009, 09:25 PM

Will using iRepair.ca void my warranty then?

I checked some youtube video and it does look like too much for me to handle on my own

DS · Jul 3rd, 2009, 09:26 PM

I thought Apple had a $199 out of warranty replacement program, or am I on crack?

Edit :

Ahhh yes, here it is. I'm not on crack lol.

It's 229 in Canada though, 199 is in the US.

Apple - Support - iPhone - Service FAQ

Macified · Jul 3rd, 2009, 10:15 PM

	Quote:			Originally Posted by CanadaRAM
	Err.. the touch digitizer is part and parcel of the glass, and it take a considerable amount of time and effort to disassemble -- they are NOT designed to be repairable. I have done it - the part cost $55 and it took 2 hours of work to R&R. $149 is a bargain.

I took my 3G to an Apple Store due to dust under the glass. They replaced the digitizer/glass in under 20 minutes.

Not saying you can get Apple to do it but, apparently, it doesn't take that long to do.

Adrian. · Jul 3rd, 2009, 10:19 PM

	Quote:			Originally Posted by Macified
	I took my 3G to an Apple Store due to dust under the glass. They replaced the digitizer/glass in under 20 minutes. Not saying you can get Apple to do it but, apparently, it doesn't take that long to do.

People on youtube seem to be able to do the digitser/glass in about that as well. I am just really scared of breaking a connector or something and really being SOL. $150 hurts, but being stupid enough to downhill mountain bike with a $1000 phone in your pocket hurts more.