For others, the strangest thing I always read involves not wanting to upgrade since that requires a contract extension--meanwhile, they've been customers since forever and always will be.
yeah I'm one of those people it's just the part about being stuck without being able to do anything about it, after being with Fido for 7 years I needed a new phone and couldn't afford so I had to go on a contract and I'm regretting it now as I'm only eligible for an upgrade sometime next year. Under fido's old rules I could have gotten a new iPhone next month as well as use my $120.00 Fido dollars as well towards it now I need a friggin data plan to use the Fido Dollars towards a smart phone.
If I already have an iPhone 3G from Fido and wish to upgrade to the new iPhone 3G S, are there any special offers?
Yes. For a limited time, existing iPhone 3G customers can apply their FidoDollars towards the no-term cost of the iPhone 3G S without subscribing to a data add-on. In addition these customers will receive a $100 FidoDollars Bonus top up towards the purchase of the new iPhone 3G S. This offer is effective June 19 to July 31st, 2009.
How come there's no deal is you spend over $100 per month for Fido customers?
Well guess me and my $90 plan will skip the 3GS. Not that it had enough extra for me to shell out the cash AND extend my contract again. Still waiting to see what new companies emergy in the next year for some competition for once.
So, as a corporate customer, I waited until July 30 last year to snag the iPhone 3G. Gave them time to work things through as it were.
But today I find myself wanting that upgrade and this killer deal, so... after an hour on the phone with Rogers, starting with Customer Relations (where I always begin), then corporate paid, then corporate reimbursed, then Business Solutions, who hadn't heard of this promotion, back to customer relations and the person I got there hadn't heard either but checked with Business Solutions...
They took off my MSD code which gets me my great rate, but prevents me from getting consumer deals; and assured me no other changes, and I"m supposed to call back in a day to get the iPhone deal, and get the MSD code re-added to the account.