I just got off the phone with a Fido rep to have my plan changed and they told me you don't need to have tethering enabled, you just need a 1gig+ data plan. My iPhone still says to contact Fido to enable tethering but that is most likely because my new plan (6gb instead of 500mb) wont be active until the end of the month.
I just got off the phone with a Fido rep to have my plan changed and they told me you don't need to have tethering enabled, you just need a 1gig+ data plan. My iPhone still says to contact Fido to enable tethering but that is most likely because my new plan (6gb instead of 500mb) wont be active until the end of the month.
Or the rep was wrong, and it's because you need tethering enabled on your account.
Why didn't you add the new plan now and have it pro-rated for the rest of the month? This is the default scenario.
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Grrr, I've phoned three times now, been bounced all over, and Rogers is putting up a fight, saying they will not activate tethering until the software is released to the general public. (I'm an iPhone developer).
Or the rep was wrong, and it's because you need tethering enabled on your account.
Why didn't you add the new plan now and have it pro-rated for the rest of the month? This is the default scenario.
The person I was talking to didn't seem to know much.. At first he told me tethering was only available on the 3GS (I obviously knew better). I'm not sure why he had the plan begin at the beginning of my next billing cycle. I'm calling back now to have that fixed (I love Fido's hold music that is music that alternates with static!) and I'll ask again about tethering.
For those having difficulty are you getting to the Data Department specifically or just CS? I was sent to data, told them I was travelling next week and would not have time to sit on hold for who knows how long to get it turned on so could they help me out.
For those having difficulty are you getting to the Data Department specifically or just CS? I was sent to data, told them I was travelling next week and would not have time to sit on hold for who knows how long to get it turned on so could they help me out.
Gotta love the consistency at Rogers though...
I've tried CS, tech support, data department and sales who have all told me the same story about not being able to enable it until the 17th. One told me that a memo went around yesterday explicitly telling employees that they are not to enable it until the 17th.
I guess I'll have to try tonight to see if I have better luck.
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