It should only download 50 or so emails. Also, make sure in Gmail settings you ENABLE IMAP.
This is VERY important. Delete the Gmail account from the phone, go into Gmail settings from your web inbox, turn on IMAP, then add the account back to the phone. It should only download about 50 messages from your inbox and they will get marked as "read" if you read it on your phone OR from the web.
Macbook Pro 15" Early '08|C2D 2.4Ghz Penryn|4GB DDR2|250GB HD|8600m GT 256mb
Sounds like your friend hasn't had access to a computer in a very long time.
I think another solution to their problem would be to sign into their sympatico mail account on a computer by logging in from a site like sympatico.msn.ca. They can access their email account and have all of their mail delivered to their proper email box. This will bring their email up to date. Also it's better to create a Yahoo mail account for the IPhone. It's a free mail address and you can also forward your .sympatico email to the Yahoo mail.
Only Yahoo mail (ymail) will give you Push email. It's doesn't work very well right now but it's the only free option. Gmail does not Push.
Almost forgot. Another option to access their proper email account is through windows messenger if the email has a windows passport assigned to it already. This can be done by signing in the windows/msn messenger and then clicking on the get email from there.
Your public library has free computer access.
just one thing to keep in mind with the iphone... i've made the mistake before of toggling settings like turning push on and off just to try different things and then found that i had to make the settings the way i wanted and then do a power down/power up on the phone to make everything functional...
If she isn't tech savvy then remind her and perhaps yourself that if she forwards her emails from sympatico to gmail and the gmail account is connected to the iPhone then when she receives an email from the sympatico account she might try and respond to it via the gmail account. It all becomes very complicated. Just a reminder.
all those emails were read.. I don't know why they were showing up as unread..
Then check their sympatico settings and make sure they don't have "mark email as unread" checked.
You could also call sympatico and tell them about the problem that you are having, RE: receiving emails a second time on a different device.
It could be a sympatico email problem.
We're trying to migrate her into gmail now.. no more sympatico.. so when she replies.. we want it to be from her @gmail account.
but what I'm not getting: I basically selected almost ALL of the forwarded emails (from sympatico) and archived them. therefore, they're not in the inbox. why are these emails showing up as NEW emails on the iPhone? When clearly they are not.
I'm going to try and set it up using the "other" button and not gmail.. that might work. If not I will just have to delete the much older emails and just keep the most recent ones.. maybe that will work.