Fellow iPhone users….
This will be a little long, sorry, but will take this long to fully explain what I am experiencing.
I have searched the forums and I cannot find comparable issues (if my searching has been poor, please ease off on the flaming and please point me to what I may have missed). Several others within our company have the same issues I am seeing. Once I have enough feedback, I want to go back to IT and see if there is something they can do to fix this (if possible).
Recently, my company has started to "tolerate" but not officially support the iPhone for Exchange use. The service workes fantastic (functionally) I get my emails way before they hit my PC. I come to you now out of frustration. I am taking issue with the way that my Exchange has turned the iPhone into a turd for me. Essentially with Exchange active in any way on my phone, I might as well be tethered to a LAN line and a desk phone. Below is a summary of my observations. I ask that you please provide you feedback on your experience with Exchange and Battery life.
** Note: Normal usage prior to the use of Exchange ... multiple email accounts (Rogers Fetch 15 mins, personal domain fetch 15 mins and Mobile Me Push), I was able to go all day with pretty heavy usage on 3G, lots of app usage, GPS usage, ipod usage.
** Note: 3G is enabled all the time with very good coverage at home and work and everywhere in between. WiFi is turned off, as our Facility is not iPhone WiFi enabled yet.
So what's my beef you ask.. Ok here goes….Very early in my day (prior to 9am usually) I was getting the 20% then 10% battery warning. This came with only minimal usage... checking the emails that came in, and occasionally fiddling with an App or two, but more or less very low usage considering I had other work to do.
That night, I gave it a full charge and unplugged before bed. When I woke up (6am), I checked it and the battery was ALREADY down to about 20% or less. WTF? I checked the usage stats and the "Usage" and "Standby" times were pretty much equal to the time since I unplugged the phone (9 hours 9 mins of stand by 8 hours 45 mins of usage). Wait a sec, 8 hours and 45 mins of usage, this is BS! I have been freaking sleeping! Essentially, just leaving the phone in standby mode in holster the battery ran out by doing nothing hands on.
So, something is not right. I figured it might be a bug with the 2.0 software, so I updated to 2.1, no change. 2.2 just came out and it too has no affect on this issue. I can prove the issue to be Exchange related, as as soon as I turn off Email/Calendar AND Contacts, the issue goes away. I individually tested whether the issue was Email/ Calendar/Contacts related, use of any of the 3 induced the CONSTANT "Usage" event on standby with battery drain very fast.
I tried to remove the account from my phone and re-apply, no change to the symptoms.
I changed from Push to Fetch at all the different Intervals and to Manual check mode. Nothing made a difference.
Something is causing the iPhone to constantly be in use, I assume there is some constant communication from the Exchange server, which seems contrary how I understood (this might be my issue) Push with exchange to work. I thought there would only be communication when something new needed to be communicated.
lil help?
cb
This will be a little long, sorry, but will take this long to fully explain what I am experiencing.
I have searched the forums and I cannot find comparable issues (if my searching has been poor, please ease off on the flaming and please point me to what I may have missed). Several others within our company have the same issues I am seeing. Once I have enough feedback, I want to go back to IT and see if there is something they can do to fix this (if possible).
Recently, my company has started to "tolerate" but not officially support the iPhone for Exchange use. The service workes fantastic (functionally) I get my emails way before they hit my PC. I come to you now out of frustration. I am taking issue with the way that my Exchange has turned the iPhone into a turd for me. Essentially with Exchange active in any way on my phone, I might as well be tethered to a LAN line and a desk phone. Below is a summary of my observations. I ask that you please provide you feedback on your experience with Exchange and Battery life.
** Note: Normal usage prior to the use of Exchange ... multiple email accounts (Rogers Fetch 15 mins, personal domain fetch 15 mins and Mobile Me Push), I was able to go all day with pretty heavy usage on 3G, lots of app usage, GPS usage, ipod usage.
** Note: 3G is enabled all the time with very good coverage at home and work and everywhere in between. WiFi is turned off, as our Facility is not iPhone WiFi enabled yet.
So what's my beef you ask.. Ok here goes….Very early in my day (prior to 9am usually) I was getting the 20% then 10% battery warning. This came with only minimal usage... checking the emails that came in, and occasionally fiddling with an App or two, but more or less very low usage considering I had other work to do.
That night, I gave it a full charge and unplugged before bed. When I woke up (6am), I checked it and the battery was ALREADY down to about 20% or less. WTF? I checked the usage stats and the "Usage" and "Standby" times were pretty much equal to the time since I unplugged the phone (9 hours 9 mins of stand by 8 hours 45 mins of usage). Wait a sec, 8 hours and 45 mins of usage, this is BS! I have been freaking sleeping! Essentially, just leaving the phone in standby mode in holster the battery ran out by doing nothing hands on.
So, something is not right. I figured it might be a bug with the 2.0 software, so I updated to 2.1, no change. 2.2 just came out and it too has no affect on this issue. I can prove the issue to be Exchange related, as as soon as I turn off Email/Calendar AND Contacts, the issue goes away. I individually tested whether the issue was Email/ Calendar/Contacts related, use of any of the 3 induced the CONSTANT "Usage" event on standby with battery drain very fast.
I tried to remove the account from my phone and re-apply, no change to the symptoms.
I changed from Push to Fetch at all the different Intervals and to Manual check mode. Nothing made a difference.
Something is causing the iPhone to constantly be in use, I assume there is some constant communication from the Exchange server, which seems contrary how I understood (this might be my issue) Push with exchange to work. I thought there would only be communication when something new needed to be communicated.
lil help?
cb