John Clay

I called to see about changing my plan a bit, and getting a bit more value.

The plan I ended up with is:

$10 base plan (a grandfathered plan from my 2002 account activation)
$11 value pack
$30 6GB Data Plan
$6.95 SAF
$0.50 911
$10 Discount, recurring
Total of: $48.45 pre-tax, and $54 with tax.

I'm left with a glowing image of Rogers, and especially the rep that helped me out.

__________________
WARNING: If you see links to ads in the above post, blame the cheesy ad-linking software used by the owners of this website. I do not endorse these ad links. Don't click on them.

iMac 27" 3.4GHz Core i7, 20GB RAM, 256GB SSD, 1TB HDD • 27" LED Cinema Display
MacBook Pro 13" 2.8GHz Core i7, 16GB RAM, 120GB SSD
iPhone 5 32GB • iPad 2 WiFi + 3G 64GB
Mac mini 2.3GHz Core i5, 16GB RAM, 128GB SSD (XBMC)
Synology DS1512+ NAS • DX513 Expansion • 20TB

HowEver

How long did you re-sign for?

Which phone did you get, and for how much?

.

__________________
...
For sale:
iSight in great condition: buy now.

John Clay

Didn't resign for anything, and I'm sticking with my 1st gen iPhone. The data plan has a 36 month contract, however.

__________________
WARNING: If you see links to ads in the above post, blame the cheesy ad-linking software used by the owners of this website. I do not endorse these ad links. Don't click on them.

iMac 27" 3.4GHz Core i7, 20GB RAM, 256GB SSD, 1TB HDD • 27" LED Cinema Display
MacBook Pro 13" 2.8GHz Core i7, 16GB RAM, 120GB SSD
iPhone 5 32GB • iPad 2 WiFi + 3G 64GB
Mac mini 2.3GHz Core i5, 16GB RAM, 128GB SSD (XBMC)
Synology DS1512+ NAS • DX513 Expansion • 20TB

doubles87

not bad not bad, sweet. What does you 10 dollar grandfathered plan include.

John Clay

150 anytime minutes.

__________________
WARNING: If you see links to ads in the above post, blame the cheesy ad-linking software used by the owners of this website. I do not endorse these ad links. Don't click on them.

iMac 27" 3.4GHz Core i7, 20GB RAM, 256GB SSD, 1TB HDD • 27" LED Cinema Display
MacBook Pro 13" 2.8GHz Core i7, 16GB RAM, 120GB SSD
iPhone 5 32GB • iPad 2 WiFi + 3G 64GB
Mac mini 2.3GHz Core i5, 16GB RAM, 128GB SSD (XBMC)
Synology DS1512+ NAS • DX513 Expansion • 20TB

Durrane

If this had unlimited incoming or Rogers-Rogers calling it would be the ultimate plan for me.

Delroy666

That's a really good deal. I was also pleased they let me keep my grandfathered voice plan. As much as I hate Rogers as a company, I have to say the rep I spoke to when I ordered my iPhone was very friendly and helpful.

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20" C2D iMac, 21.5" i3 iMac, MacBook, AEBS, 8GB iPod nano, 16GB iPhone 3G, 16GB iPhone 4, 40GB AppleTV x2, 16GB iPad 3rd gen

John Clay

I see it like any other company; you have to get the right person. The guy I spoke with was on the same page as I, and spent quite some time with me looking over my plan for ways to give me discounts.

__________________
WARNING: If you see links to ads in the above post, blame the cheesy ad-linking software used by the owners of this website. I do not endorse these ad links. Don't click on them.

iMac 27" 3.4GHz Core i7, 20GB RAM, 256GB SSD, 1TB HDD • 27" LED Cinema Display
MacBook Pro 13" 2.8GHz Core i7, 16GB RAM, 120GB SSD
iPhone 5 32GB • iPad 2 WiFi + 3G 64GB
Mac mini 2.3GHz Core i5, 16GB RAM, 128GB SSD (XBMC)
Synology DS1512+ NAS • DX513 Expansion • 20TB

HowEver

Kudos.

Nice thing about Rogers is that they let you change plans and features without necessarily re-signing. Had you taken a new phone, it would have been different. But you can always change your mind, keep your plan, and get something new.

(We may revisit this thread in three years and you might still be a customer of Rogers, having foregone every 24 month, 12 month or now 3 month hardware upgrade to get new customer pricing on phones...)

__________________
...
For sale:
iSight in great condition: buy now.

Rounder

Haha yeah Rogers is really hit or miss with their CSR's. I've been having some problems every now and again with my 3G iPhone, and last week they were no help. Today I called, and explained I've restored and blah blah blah, did everything, and they are sending me another one. For once I am pleased with Rogers. Some of the CSR's you really want to slap em' though because they are so ignorant sometimes.

Best advice for calling Rogers: Be persistent, and be polite.