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Old Mar 6th, 2007, 04:10 PM   #1
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Defective headphones; warranty just passed. What to do?

Hi, lately I've noticed that the left channel of my iPod headphones is a lot softer than the right channel. I've tried a different pair of headphones and there's no problem, so there's nothing wrong with the iPod itself. Unfortunately, my warranty just passed in December, so I don't think they would just give me another pair at the Apple store if I took them back. What should I do? Am I forced to buy another pair?
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Old Mar 6th, 2007, 04:44 PM   #2
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If you ask nicely they very well might give you a new set. That said, you may want to consider investing in another, non-Apple, set of earphones, as Apple's are lacking in the sound-quality department.
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Old Mar 6th, 2007, 05:53 PM   #3
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Old Mar 7th, 2007, 08:22 AM   #4
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Quote:
Originally Posted by John Clay
If you ask nicely they very well might give you a new set. That said, you may want to consider investing in another, non-Apple, set of earphones, as Apple's are lacking in the sound-quality department.
Best advice I've heard on this forum in a while
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Old Mar 7th, 2007, 09:41 AM   #5
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The Apple earphones, I find, are 'okay' in sound quality, but the build quality of the headphones themselves are flat-out terrible - it takes very little to break any single part of them (and in other cases, they just stop working for no real reason at all).
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Old Mar 16th, 2007, 05:22 AM   #6
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There are much better headphones on the market. They can make the difference between having noise pumped into your head, and actually enjoying listening to the music.

I, for one, welcome our "Koss PortaPro" overlords.
http://www.koss.com/koss/kossweb.nsf...pc^pt^PORTAPRO
Quote:
The PortaPro by Koss is covered by Koss' No*Questions*Asked Lifetime Warranty.
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Old Mar 16th, 2007, 11:36 AM   #7
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I, for one, welcome our "Koss PortaPro" overlords.
http://www.koss.com/koss/kossweb.nsf...pc^pt^PORTAPRO
By far and away the Koss Porta-Pro are the best headphones for the money on the market today and you can't beat the warranty. Even the Sony ear buds outperform the apple buds... surprising really considering that Apple seems to concentrate more on quality.
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Old Mar 17th, 2007, 07:32 AM   #8
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Quote:
Originally Posted by blueangel2323
Unfortunately, my warranty just passed in December, so I don't think they would just give me another pair at the Apple store if I took them back. What should I do? Am I forced to buy another pair?
Why does everyone have to look for a handout?

Your product broke out of warranty coverage.

Go buy a new one.
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Old Mar 17th, 2007, 01:44 PM   #9
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I had those headphones before I ended up breaking them. They were really good.

I have a pair of less expensive Sennheiser now and I like them quite a bit. Would have probably purchased a second pair of Koss but couldn't find them where I looked.
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Old Mar 19th, 2007, 04:10 PM   #10
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I remember hearing (when the iPod was first released) that the stock iPod headphones are made by Bang & Olufsen. True??
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